Treatment Advisor

1 week ago


London, Greater London, United Kingdom Orri Full time

Job Title: Treatment Advisor at Orri

Why Choose Orri?

Orri is a dynamic and rapidly growing company dedicated to revolutionizing the approach to eating disorders treatment in the UK. We are currently seeking a Treatment Advisor to bolster our admissions team.

In the core of our methodology lies a commitment to collaborative work, delivering expert and innovative treatment grounded in evidence, with kindness and empathy at its foundation.

Role Overview:

The position of Treatment Advisor is a multifaceted role that provides crucial support to a fast-paced admissions team.

The individual in this role will handle treatment inquiries, manage our CRM tool efficiently, coordinate assessment meetings, and lend assistance to the admissions team with day-to-day administrative tasks. Collaboration with management, clinical, and administrative staff is essential to ensure the highest level of support is provided to potential clients.

Main Responsibilities:

  • Address and respond to treatment inquiries promptly.
  • Effectively manage CRM tools to gather client data and oversee communications.
  • Coordinate intake meetings, assessments, and visits.
  • Collaborate with the clinical team for assessments and planning follow-up steps.
  • Assist with Admissions Audit to maintain accurate clinical records.
  • Communicate with referrals and practitioners to handle clinical information appropriately.
  • Prepare correspondence to inform clients about admission details and financial support when necessary.
  • Organize and prioritize tasks efficiently, especially during workload changes.
  • Perform additional duties relevant to the role and experience level.

Desired Skills and Expertise:

  • Experience working with a senior team in healthcare or clinical settings is advantageous.
  • Strong communication and negotiation skills.
  • Effective diary and organizational abilities.

Benefits:

  • Work schedule: Monday to Friday.
  • 33 days of annual leave, inclusive of holidays and Christmas closure.
  • Maternity/paternity/adoption benefits.
  • Comprehensive induction and continuous training.
  • Online perks and rewards schemes.
  • Contributory pension with salary sacrifice options.
  • Free Statutory and Mandatory Training.
  • Professional development and CPD certified training.
  • Corporate and social events.
  • Career advancement opportunities.
  • Private healthcare post-probation.

Schedule: Monday to Friday, 40 hours weekly.

Orri enforces a smoke-free policy in all areas and grounds.

Orri is an advocate for equal employment opportunities.


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