Head of Information Services

2 weeks ago


StocktononTees, Stockton-on-Tees, United Kingdom North Tees & Hartlepool NHS Foundation Trust Full time

You will report to the Deputy Chief Information & Technology Officer (DCITO) and be able to work collaboratively with multi-professional clinical and administrative teams across all sites that make up North Tees and Hartlepool NHS Foundation Trust, and partners across the ICS, ICB and national NHSE Information professionals.

Information Management Manage the Information management team in order to deliver timely and accurate information to meet the needs of the Trust Assist with data and information support which will be used for contracting and comparatively against the peer group information for benchmarking and continuous improvement initiatives.

Responsibility for the management and flow of patient related data from Trust systems to the ICB, ICS, NHSE, and other bodies as required ensuring that the Trust achieves, as a minimum, the national and regional targets including timely and accurate delivery of all Department of Health and other central returns To provide expertise to the Trust and provide assurance in relation to the quality and timeliness of national data submissions To lead on the proactive enhancement of the Trusts information infrastructure Work with the appropriate team manager to lead on data quality improvement with key patient systems, including the development of effective data quality monitoring mechanisms and robust policies and procedures for data input staff To ensure that the Trust patient data submitted to the Secondary Users Services meets appropriate data quality standards Ensure data quality audits are undertaken as appropriate to provide assurance where required.

Working with the Information Governance team to ensure that the Trust meets information standards set out in the Information Governance toolkit, as they relate to the Information team Foster and maintain the close working relationship with the Business Intelligence team, whilst utilising the knowledge and skills across the teams Systems Administration Ensure all clinical systems are managed and supported effectively including upgrading, testing and implementing additional functionality.


Work with the appropriate team manager to lead on the support and development of patient clinical information systems so that they meet the information needs of user groups across the Trust.

Responsible for ensuring operational integrity of key clinical systems in coordination with Head of IT and other service leads.

Ensure organisational objectives are prioritised to deliver changes of new features and general improvements to deliver a reliable clinical service.

To lead on development of the Trusts integration engine to ensure that clinical systems are integrated where possible to the trust PAS / EPR To act as the Information Asset Owner (IAO) for centralised clinical EPR systems Clinical Coding Work with the appropriate team manager to ensure timely, accurate and comprehensive clinical coding information is captured for all Trust inpatient activity where required to support agreed Trust measures.

To provide assurance about the depth and accuracy of coding through systematic internal audit of coding practice.

To support the use of clinical coding information for analysis of clinical outcome measurement and benchmarking, including the Trusts monthly mortality review processes.

Work with the Associate Director of Clinical Services and team managers to improve working relationships with the clinicians and coders to improve capture of patient data.


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