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Income Officer

3 months ago

London, Greater London, United Kingdom Bridge of Hope Full time
Join Our Team in Kensington

Position:
Income Officer

Location:
Kensington

Pay Rate:
£25 UMB P/H


Are you passionate about community well-being and financial management? Were seeking an Income Officer to join our team in Kensington.


Key Responsibilities:
Manage accommodation charges and reduce arrears.
Support customers with problem-solving and benefit claims.
Initiate legal proceedings when necessary.
Maintain high service standards and customer satisfaction.

Selection Criteria:

Essential qualifications:
Grade C or above in GCSE Maths and English.
Experience in public sector housing and rent arrears procedures.
Strong communication and customer service skills.
Proficiency in using computer packages.

Eden Brown Synergy is an equal opportunities employer.