Account Manager

2 weeks ago


Northampton, Northamptonshire, United Kingdom Bright Horizons UK Full time

We are looking for an Account Manager to join Bright Horizons

Salary:
Dependent on Experience (DOE) with uncapped OTE/Bonus Hours:
37.5 per week, Monday to Friday Job Type:
Permanent, Full-time, Remote (with occasional travel to Bright Horizons offices and clients) The Role:

  • Manage strategic relationships with Bright Horizons' clients in the UK
  • Enhance existing client relationships, negotiate improved terms, and cross-sell services
  • Focus on client account retention and growth

What We Can Offer You:
Our benefits include:

  • Flexible working and holiday entitlements
  • Discounted childcare
  • Quarterly Employee Appreciation Weeks
  • Annual gala award evening
  • Range of discounts on high street retailers, grocery stores, cinema tickets, holidays, and more
  • Wellbeing resources supporting teams for daily ups and downs

Why Bright Horizons?

We have been recognized as a Great Place to Work for the past 17 years. Our nurseries deliver excellent care and education to over 10,000 children across the UK. We are committed to flexibility, work-life balance, and wellbeing values.

What You Will Be Doing:

  • Manage a portfolio of client accounts to maximize contract retention, loyalty, revenue, and profit
  • Renew and negotiate client contracts for optimal financial return
  • Ensure clients see Bright Horizons as their strategic partner
  • Respond promptly and professionally to client requests
  • Support operations in developing new client services

What We Are Looking For:

  • Experience in a similar role
  • Strong analytical, financial, and client relationship management skills
  • Effective communication of organizational values and range of services
  • 5 years or more of direct Account or Client Relationship Management preferred
  • Graduate level qualification preferred

Bright Horizons promotes inclusivity and welcomes applicants from all backgrounds. All roles are subject to an Enhanced DBS check.



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