EUC Analyst, London

2 weeks ago

London, Greater London, United Kingdom Brunswick Group Full time

A London based EUC Deployment Analyst with a focus to manage and deliver proactive critical end user activities including scheduled equipment upgrades, equipment joiner and leaver activities, asset lifecycle management to maintain our computers and iPhone assets ensuring they are performing at optimal levels, movements are tracked, replaced on time, and ensuring they are securely disposed or traded in to receive any residual value.

Our work within ICT

We are a key service provider to the business and deliver Internal ICT services to Brunswick colleagues across 27 offices around the world. Our ICT department is made up of several core teams, Service, Infrastructure, Applications and our Programme management office. Working in close collaboration with the ICT Security team, our Security team integrates seamlessly into our processes and security-oriented projects.

Key Responsibilities
  • Responsible for equipment upgrades in the UK, Europe and IMEA regions.
  • Managing the computer builds for all new computers and mobiles.
  • Assisting with equipment activities with Joiner, Mover, and Leaver requests
  • Hardware monitoring using key system monitoring tools to create proactive actions.
  • Asset Management activities on all computer and mobile devices.
  • Secure retirement and Disposal of computer and mobile devices.
  • Assisting with projects relating to end user computing upgrades.
Knowledge, Skills, and Competencies
  • Knowledge of supporting and deploying Windows 11.
  • Experience working with Microsoft Intune.
  • Experience working with Active Directory or Entra ID.
  • Experience in working within JAMF.
  • Previous experience of working within a technical support role
  • Knowledge of hardware monitoring tools
  • Excellent client service, time management and organisational skills.
  • Flexible self-starter with can-do attitude.
  • Highly collaborative, working comfortably as part of a team.

In addition to life assurance, group income protection, and employer pension contribution, we offer:

  • Annual discretionary bonus
  • 25 days' annual leave, excluding bank holidays (plus your Birthday off)
  • Private medical cover and employee assistance programme
  • Family-friendly policies
  • Complimentary artisan coffee, tea and snacks, served by our own barista
  • Daily breakfast in the café
  • Lunch & Learn training sessions
  • Cycle 2 work scheme and season ticket loans
  • Flexible working, including support with your home working environment
  • Regular social, cultural and charitable activities
  • A comprehensive training and development curriculum
  • Give as you Earn
Our Commitment to Diversity, Equity and Inclusion

Maintaining and strengthening a diverse workforce and inclusive workplace are pillars of Brunswick's culture and key to our future success. Valuing and supporting every colleague as an individual while helping them reach their full potential is critical to attracting and developing our greatest strength – our people. By embracing our differences and diverse perspectives we create richer experiences within our firm and enhance the quality of the ideas and advice that we deliver to our clients.

Brunswick is an equal opportunities employer and our Equal Opportunities Policy is available on request.

About Brunswick Group

Founded in London in 1987, Brunswick's global partnership has grown organically to 27 offices in 18 countries. We began as a M&A and financial communications firm and, over time, expanded our capabilities to provide expert advice to our clients on a range of business critical issues. We invested in new offices, sector teams and practice groups including investor engagement; shareholder activism; governance; regulatory and public affairs, including geopolitical; crisis; litigation; social issues including climate change and diversity, equity and inclusion; cybersecurity, data and privacy; employee engagement; digital communications; opinion research and analysis, and; creative services.

Our incoming CEO is Henry Timms, based in New York. Our Chairman is Sir Alan Parker, based in London.

Demographic and socio-economic questions

As a part of our efforts to broaden our reach, and measure the progress we are making in this area, we are collecting demographic and socio-economic data from candidates who apply for this scheme. The data you provide will be stored separately from your personal details and will not be identifiable to you. Please note these questions are optional to complete.

I identify my gender as: (Select one) *
Female
Male
Non-binary / third gender (Inclusive of bigender, agender, androgynous, gender fluid, gender non-conforming)
I prefer to self-describe
I don't wish to answer
I identify as transgender: (Select one) *
Yes
No
I prefer to self-describe
I don't wish to answer
I identify my sexual orientation as: (Select one) *
Asexual
Bisexual, pansexual and/or queer
Gay and/or lesbian
Heterosexual
I prefer to self-describe
I don't wish to answer
I identify my ethnicity as: (Select one) *
Asian or Asian British - Indian
Asian or Asian British - Pakistani
Asian or Asian British - Bangladeshi
Asian or Asian British - Chinese
Asian or Asian British - Japanese
Asian or Asian British - Any other Asian background
White - English, Welsh, Scottish, Northern Irish or British
White - Irish
White - Any other White background
Mixed or Multiple ethnic groups - White and Black Caribbean
Mixed or Multiple ethnic groups - White and Black African
Mixed or Multiple ethnic groups - White and Asian
Mixed or Multiple ethnic groups - Any other Mixed or Multiple ethnic background
Black, African, Caribbean or Black British - African
Black, African, Caribbean or Black British - Caribbean
Black, African, Caribbean or Black British - Any other Black, African or Caribbean background
Other ethnic group - Arab
Any other ethnic group
I don't wish to answer
What was the occupation of your main household earner when you were aged 14? (Select one) *
Modern professional e.g. teacher, nurse, social worker, police officer, accountant, solicitor
Senior, middle or junior managers or administrators e.g. finance manager, chief executive, large business owner, retail manager, warehouse manager
Clerical and intermediate occupation e.g. secretary, call centre agent, nursery nurse
Technical or craft occupation e.g. motor mechanic, plumber, driver, gardener
Routine, manual and service operations e.g. postal worker, machine operative, security guard, cleaner, HGV driver
Long-term unemployed
Other
I don't wish to answer
What type of school did you attend for the most time between the ages of 11 and 16? (Select one) *
State run or state funded school
Independent or fee-paying school
Independent or fee-paying school, where I received a means-tested bursary covering 90% or more of the overall cost of attending throughout my time there
Attended school outside of the UK
I don't know
I don't wish to answer
Were you eligible for free school meals at any point during your school years? (Select one) *
Yes
No
I don't know
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Did either of your parents attend university by the time you were 18? (Select one) *
No, neither of my parents attended university
Yes, one or both of my parents attended university
I don't know
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How old are you? (Select one) *
17-20
21-30
31-44
45-54
55-66
I don't wish to answer

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