Operations Support Engineer

2 weeks ago


London, Greater London, United Kingdom Paragon Alpha - Hedge Fund Talent Business Full time
Production Support Engineer Position at a Leading Systematic Trading Firm

We are currently collaborating with a prominent systematic trading company in search of a Production Support Engineer to complement their team in London.

Key Responsibilities:

  • Provide high-touch user support for the global team trading in major EMEA and US markets.
  • Offer prompt assistance for investigating and resolving system issues affecting front office trading operations.
  • Support various trading platforms on Windows & Linux environments, including manual and algorithmic trading applications, exchange connectivity systems, and risk systems.
  • Ensure all trading components are operational before the start of each trading day and oversee the release management process for production environment stability.
  • Maintain and support static databases and related processes.

Requirements:

  • Experience in Bash, Command Dos, Powershell, or Python scripting.
  • Knowledge of Equities, Futures, Commodities, and FX asset classes is a plus.
  • Essential expertise in Windows desktop and server administration.
  • A high level of experience with Linux operating systems.
  • Proficiency in relational databases, particularly SQL Server and Postgres.
  • Ability to manage the expectations of Front Office traders and senior management.
  • Familiarity with market data feed handlers and execution feeds.

Note: This role may entail evening and weekend support requirements, typically through remote access.


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