Client Solutions Manager, Retail

1 week ago


London, Greater London, United Kingdom Meta Full time

Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or City and state must be separated by a comma followed by a space (e.g., Houston, TX )

Meta Client Solutions Manager, Retail in London , United Kingdom

Summary:

The Client Solutions Manager for Meta's Retail team in the UK is a strategic and analytical solution-driver who puts our customers at the core of everything we do. This is an outstanding opportunity to build and manage key relationships, serve as a consultative product expert, and lead media planning, strategy and measurement to some of our highly performance-driven top clients in the Ecommerce portfolio. With a passion for marketing, this role is responsible for building executional and functional partnerships, using data sets and analytics to detect performance patterns and to translate them into comprehensive solutions and strategies that deliver on our client's business objectives, whilst driving growth in innovative ways. Success in this position requires outstanding analytical skills, the ability to build consultative client relationships, excel at working with internal cross-functional partners, and thriving in a dynamic, team-focused environment delivering against tight deadlines. This position is based in our London office.

Required Skills:

Client Solutions Manager, Retail Responsibilities:

Marketing Solutions Expert

In partnership with the Client Partner, identify, create, and implement marketing solutions grounded on achieving measurable business results for our partners

Analyse data and insights to identify areas of opportunity, and guide the strategy and implementation of Meta solutions to drive growth

Serve as external product consultant educating clients and agencies on product solutions and driving product adoption

Work and collaborate with diverse groups of internal cross functional teams

Guide the media, creative and measurement strategy, planning, and implementation of campaigns to deliver against KPIs

Outline and oversee measurement strategy, tracking, and results delivery

Identify optimization opportunities for improving Meta campaigns performance

Project manage internal operations and complex work streams

Oversee internal account operations (e.g. troubleshooting issues, account set up, etc.)

Minimum Qualifications:

Minimum Qualifications:

4 minimum years' experience working directly with marketing, media and/or consulting firms

Demonstrated knowledge of digital media platforms, advertising success metrics, and industry trends (Direct Response marketing, data and technology solutions, ad-tech, partnerships, CRM)

Effective and creative problem solving and decision-making skills, and the curiosity and hunger to learn in an ambiguous environment.

Experience working effectively with cross-functional teams and all levels of management

Proven track record of delivering on quota and obtaining positive reviews.

Ability to manage complex work streams while maintaining strict attention to details.

Ability to communicate, collaborate and work effectively in a team

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