L3 iSeries Support Administrator

6 days ago


Chatham, United Kingdom Intec Select Full time
iSeries Application Support Administrator


Our trusted partner, a leading FTSE 250 corporation is currently hiring an iSeries Application Support Administrator to provide incident management, application deployment and DR Test Verification within the Application Support (IBM Estate) function of a highly reputable global financial service provider.

This permanent role paying up to £50, % bonus on a hybrid basis (3 days PW) to be located in Chatham.


To be considered for this fast paced and challenging vacancy you must has recent hands on capabilitiesin iSeries / AS 400 with the ability to perform upgrades, performance monitoring and incident management within a small team.

It would be highly desirable if you the chosen candidate had Azure fundamentals as our client moves into the cloud.


Core responsibilities:

Incident Management:
All support request raised to support team will be managed within agreed service levels.
Monitoring of the tickets and environment ensuring we stay on top of issues and lead incident calls

Information Management:
Building a team Knowledge base that is easy to understand and usable by junior members of staff.
Application deployment and code promotions.
Receiving post implementation sign off from the business that delivery into production has been successful
Monitoring the application on the IBM estate, BRMS, Replication,
Mentor and coach L3 Administrators in order to enhance knowledge

Experience requirements:
Excellent trouble shooting skills to trace root cause
Robust understanding of Incident and problem management
Windows server knowledge knowledge is essential.
Application Support experience is essential.
Strong experience of working with production iSeries environments.
Pervious experience supporting applications in a financial services environment is desirable.
ITIL Foundation Certification is desireable

This exciting opportunity comes with an excellent corporate benefits package, career opportunities, salary reviews and training.
TPBN1_UKTJ

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