Technical Administrator Property Services

2 weeks ago

London, Greater London, United Kingdom L&Q Full time

Technical Administrator Property Services - 5367

  • L&Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&Q Group houses over 250,000 people in more than 108,000 homes.
  • Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of. And our role goes beyond providing homes and housing services. We also build aspiration, opportunity and confidence in our communities, through our £250 million L&Q Foundation and our skills academy.
Title
Technical Administrator Property Services
Contract Type
Permanent Full time
Location
West Ham Lane Stratford London or Sale Point Greater Manchester
Persona
Agile (office and home working)
Salary
£27,818 per annum
- national salary vary
5th Feb 2024 at 9am

  • Role An exciting opportunity has arisen to join the Sustainability and Special projects department and work within the Healthy Homes team, in the role of Technical Administrator. The role reports to the Sustainability Operations Manager.
  • The Technical Administrators work closely with all departments in L&Q including Maintenance Services, the Work Planners and will have links across the business area and across L&Q you will work collectively to deliver the best results possible for our residents and the business.
  • You will ideally have a good knowledge of Maintenance & Repairs and will have ideally worked within a supportive administration and scheduling function within social housing or local authority.
  • The Technical Administrators use a variety of systems to organise, plan and process data, providing relevant and current information is up to date. Accurate data entry and reporting will be crucial to the role and suitable experience of Arena, DRS and MS Office suite is desirable.
  • Principal duties will include the completion of the tasks needed for backoffice administration, liaising with tenants and contractors through all our channels, raising repairs, tracking work progress on our systems and meeting SLAs. You will approach tasks with passion and determination to get a positive outcome for our residents by always putting the resident at the heart of what we do at L&Q.
  • Effective written and verbal communication
- 'right first time' attitude and excellent attention to detail

  • Teamworking skills
  • Effective organisational and planning skills
  • Ability to deliver excellent Customer Service
  • We are a multisite organisation. This role may require occasional travel to our offices in West Ham [EV1] and Manchester, but expenses will be covered.Our commitments
  • At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a welltrained and motivated workforce that we can continue to prosper and sustain business success.
  • We are committed to supporting your worklife balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours if it's feasible, we can make it happen.
  • We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace***
    Technical Administrator Property Services 5367

Location:
London - Stratford or Manchester - Trafford

Posted:19/01/2024

Closing date:05/02/2024

Closing time:09:00

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