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Welcome Host

3 months ago

Edinburgh, Edinburgh, United Kingdom The Royal Yacht Britannia Full time

Hours:
Days available will range from - 4 per week and will include weekends.
Daily shifts will be 10:00 - 15: hours per day).

Duration:
Fixed Term (May/June - September).

Pay:
£10.90 per hour


Our Visitor Experience department is now looking for a Seasonal Welcome Host who is enthusiastic, with a smart appearance, has excellent communication skills and a passion for customer care.

The job is based in our Visitor Centre. The position can be physically demanding as you will be standing throughout the duration of your shift.

Company benefits include:

  • 10% employer pension contribution (no employee contribution).
  • 33 days prorata annual holiday entitlement.
  • Enhanced long service holiday entitlement.
  • Life Assurance.
  • Performance and loyalty payment scheme.
  • Complimentary tickets.
  • Employee Assistance Programme.
  • Staff discount in the Gift Shop, Royal Deck Tea Room & The Lighthouse Restaurant & Bar aboard Fingal Hotel.
  • Free car parking for staff.
  • Uniform provided.

Responsibilities include:

  • Perform a "Concierge Role" at front of house.
  • Provide a warm welcome to visitors.
  • Scan visitor tickets using a handheld scanner training provided.
  • Aid visitors in case of emergencies or evacuation.
  • Queue management.
  • Have a broad knowledge of information that visitors may require and provide this at point of contact.
  • Assist with any other duties as directed by your line manager.


If you feel you have the personality, skills and experience we are looking for, then we would love to hear from you.

Colin Purnell
Visitor Experience Manager
The Royal Yacht Britannia
Ocean Drive
Leith
Edinburgh
EH6 6JJ

No agencies please.

Closing date: 29 April 2023

Job Types:
Temporary contract, Fixed term contract

Salary:
£10.90 per hour

Benefits:

  • Company pension
  • Employee discount
  • Free parking
  • Onsite parking

Schedule:

  • Day shift

Work Location:
In person

Application deadline: 29/04/2023