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Bowls Shop Assistant

3 months ago

Great Yarmouth, Norfolk, United Kingdom Potters Resorts Full time

POTTERS RESORTS
BOWLS SHOP ASSISTANT (PART TIME)

This role is based at Hopton-on-Sea, NORFOLK, NR31 9BX

If you're good at what you do, you can work anywhere. If you're the best at what you do - come and work with us at Potters Resorts, Hopton-on-Sea, the UK's only all-inclusive Resorts

If you have a natural ability to build a rapport with our lovely guests and put a smile on their face that stays with them throughout their stay - then you could be just the person we're looking for

About the role;

  • Sales & Customer Service;* Engage with customers, offering friendly, professional service and advice, assisting them in making educated purchasing decisions.
  • Leverage comprehensive product knowledge to provide tailored recommendations, ensuring customers' needs and requirements are met.
  • Update and manage stock and products on the Bowls shop website.
  • Handle customer complaints professionally, working to swiftly resolve issues and maintain customer satisfaction
  • Stock Management;* Maintain the shop's visual standards, ensuring all products are accurately displayed and the store is kept clean, tidy and inviting.
  • Oversee inventory, regularly conducting stock checks, reporting discrepancies and ensuring optimum stock levels are maintained.
  • Efficiently manage stock rotation, minimising waste and maximising sales.
  • Order & Delivery Management;* Order stock from suppliers, using knowledge of stock levels and customer demands to make informed decisions.
  • Track orders to ensure timely delivery and manage any supplierrelated issues that may arise.
  • Receive deliveries from suppliers, verifying the accuracy of orders, managing discrepancies, and ensuring proper storage.
  • Manage outbound communications for customer orders, ensuring they are posted our promptly and accurately.
  • Liaise effectively with the team, suppliers, and store manager, ensuring smooth operations and resolving any issues promptly.
Skills and Experience required;

  • Previous experience in a retail environment preferred.
  • Strong knowledge of bowls and related products.
  • Excellent customer service skills with a friendly, approachable demeanour.
  • Ability to work well in a team environment and manage tasks independently.
  • Strong organisational skills and attention to detail.
  • Excellent communication skills, both written and verbal
  • Ability to handle physical requirements of the job, including lifting and moving stock.
As part of our team, we will offer you;

  • Free use of Palms Health & Fitness
  • Gym and Swimming Pool
  • 30% Discount on products in the shop
  • Discounted holidays for you and your family at both our HoptononSea and Five Lakes Resorts
  • Free Team Lunch available daily
  • An allyearround position (not seasonal)
  • Free Parking and on the main Bus Route
  • Cycle to Work Scheme
  • 10% Discount off all products and treatments within Aphrodite Beauty Salon
  • Reward & Recognition Schemes
  • Opportunities to learn and develop across the Resort, as well as options to complete fully funded qualifications
  • Discounted Tickets for you and family or friends to join us for a drinksallinclusive 'Evening of Entertainment' on Resort
  • Free access to our Employee Assistance and Wellbeing Programmes. Including advice and support with health checks, access to GP's, mental health support and counselling

Hours of work:

  • This is flexible position, working 20 hours over 3 days per week and will include weekend working on a rota basis.