![Radford Medical Practice](https://media.trabajo.org/img/noimg.jpg)
Care Navigator
6 days ago
We have a large student population based at the Nottingham Trent University and a smaller diverse population at our Radford site.
We require a highly motived Care Navigator/Reception Supervisor to join our experienced and dedicated Care Navigator team.Principal Duties and Responsibilities:
To support and motivate a busy Care Navigator (reception) team to help solve challenges, achieve targets and communicate updates.
To support the Lead Care Navigators.
To maintain a high level of customer service.
To have an excellent level of communication and attention to detail.
To signpost patients to appropriate services in a professional and efficient way.
Essential
GCSE grade A to C (or equivalent) in English and Maths.
Recent supervisor experience of at least 1 year.
Excellent keyboard and computer skills.
Excellent communication skills.
Excellent customer service experience including handling difficult conversations.
Experience of administration duties.
To be flexible, trustworthy and punctual.
Desirable
- Previous experience working in General Practice
- Experience of dealing with patients
- Experience of working with a clinical system such as EMIS or SystemOne
Expected start date approx:
July 2023
Previous applicants need not apply
Job Type:
Permanent
Salary:
£11.50-£12.00 per hour
Benefits:
- Company pension
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Nottingham, NG7 3GW: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Describe a time when you disagreed with the opinion of a colleague and how you handled the situation.
- What do you think are the essential qualities of a good supervisor?
Experience:
- Supervising: 1 year (required)
Work Location:
In person
Application deadline: 14/06/2023
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