Patient Pathway Administrator
1 week ago
Main area
- Patient Pathway Administrator
Grade
- Band 3
Contract
- Secondment: 12 months
Hours
- Full time hours per week (Monday
- Friday)
Job ref
Site
- Abbeyfields Court
Town
- Nottingham
Salary
- Per annum Pro Rata
Closing
- Today at 23:59Job overview
Previous applicants need not apply
An exciting opportunity has arisen for a 12 month Secondment Patient Pathway Administrator (PPA) within the Ambulatory Care Division, based at Abbeyfields.
We are looking for an enthusiastic and conscientious team player, who can work well under pressure and have the ability to prioritise their own workload.
Working as part of a team, the post-holder will support the provision of a high-quality administrative service to a range of specialties.
In addition to the summary below, you will need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.
Duties will primarily include audio typing clinical correspondence, dealing with incoming mail, as well as communication with clinicians and colleagues.
You will have excellent communication skills and have the ability use your own initiative to respond to queries in a timely and professional manner.
You will be able to demonstrate a clear understanding of confidentiality and you will be expected to behave at all times that are consistent with the Trust's Values and Behaviours.
The Medical Administration team is based at Abbeyfields and the PPA role is an integral part of this team.
We have a management team that is supportive, innovative and proactive in ensuring we offer a high quality service.
We are keen to ensure that staff are developed within their environment in order to achieve vision and deliver care that reflects the values and behaviours of the team.
Annual leave starts at 27 days per year (pro rata for Part Time), plus bank holidaysDetailed job description and main responsibilities
Accurately and efficiently listen to dictated letters from supplied scripts, amending and correcting grammar as required.
Accurately transcribe clinical letters using Winscribe, producing high quality work within defined deadlines.
Establish and maintain admin systems/databases.
Dealing with incoming mail, results/reports management.
Ability to navigate hospital information systems, e.g. Medway PAS, NotIS, etc in order to obtain information on appointments and obtain test results.
Use judgement and initiative to prioritise the importance/urgency of particular requests within defined guidelines.
Answer telephone queries and escalate appropriately
Undertake daily audits of clinical correspondence to ensure a high standard of accuracy and quality of work.
Ability to exchange sensitive or contentious information with diplomacy and in a confidential manner.
Dealing with patient and consultant enquiries.
Deal with telephone calls inbound and outbound relating to specific care in a confidential manner.
To undertake other specialty specific duties in accordance with Trust policies and procedures to facilitate the patient pathway.
Ensure RTT patient data quality is accurate at all times.
Adapt a flexible attitude to meet the needs of the service, taking into consideration each department's unique specialty and the subsequent requirements of such specialist services.
Undertake any other duties which may be reasonably required.
Promote an open friendly working environment.
Adhere to Trust policies and procedures relevant to your position.
Participate in a Personal Development Plan.
Person specification
Training & Qualifications
Essential criteria
RSA III word processing or equivalent experience
5 GCSE's or equivalent C or above - including English
Computer literate to ECDL standard or equivalent.
Desirable criteria
NVQ level 3 or equivalent
Customer Care training
Experience
Essential criteria
Proven typing and admin experience
Fast and accurate audio typing
Proven typing and admin experience
Ability to navigate different computer systems
Desirable criteria
Knowledge of 18 week and Cancer targets
Previous experience of working in the NHS and experience using MS Office, Medway PAS and NotIS
Knowledge of medical terminology
Communication
Essential criteria
Excellent written and verbal communication skills with staff at all levels of seniority
Maintains confidentiality, sensitivity and empathy in communication with patients/colleagues
Uses correct grammar and spelling
Must be able to clearly and accurately convey information verbally gathered from both verbal and documented reports
Friendly and professional telephone manner.
Desirable criteria
Is open to suggestions, ideas and new working practices within a team.
**Analytical and Judg
-
Patient Pathway Administrator
1 week ago
Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeAn exciting opportunity has come up to join the Colorectal team, within the surgery division at QMC as a Patient Pathway Administrator.In addition to the below summary you need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.As a PPA within the Colorectal team you will be responsible for...
-
Patient Pathway Administrator
1 week ago
Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeAn exciting opportunity has arisen for Patient Pathway Administrator to join the Department of Family Health in the Gynaecology Team, based across City Campus in the Maternity Unit.
-
Patient Pathway Administrator
1 week ago
Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeAn opportunity has come up to join the Colorectal team, within the surgery division at QMC as a part time Patient Pathway Administrator.This role is being offered on part time basis (days to be decided). The post is based at Queens Medical Centre, Nottingham.In addition to the below summary you need to familiarise yourself with full Job Description and...
-
Patient Pathway Administrator
1 week ago
Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeAn exciting opportunity has arisen for a Patient Pathway Administrator (PPA) within the Ambulatory Care Division, based at Abbeyfields, Bishops Court, Abbeyfields Road, Nottingham (NG7 2SZ).We are looking for an enthusiastic and conscientious team player, who can work well under pressure and have the ability to prioritise their own workload.Working as part...
-
Patient Pathway Administrator
1 week ago
Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeWe have an exciting opportunity within gynaecology for a permanent, part time Patient Pathway Administrator based at the City Hospital.This role will support the service in the typing and processing of all clinical letters and documents which will help us in our goal to provide an excellent service to our patients.To be responsible for the audio typing and...
-
Patient Pathway Administrator
1 week ago
Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeAn exciting opportunity has arisen for a part time Patient Pathway Administrator (PPA) within the Ambulatory Care Division, based at Abbeyfields.We are looking for an enthusiastic and conscientious team player, who can work well under pressure and have the ability to prioritise their own workload.Working as part of a team, the post-holder will support the...
-
Urgent Patient Pathway Administrator
1 week ago
Nottingham, Nottingham, United Kingdom NHS Jobs Full timeMaintain databases for patient results and clinics Work closely with waiting list coordinators to ensure letters are authorised in a timely manner Responsible for the production of discharge summaries, clinical papers and material for publication from either audio or copy typing. Use judgement and initiative to prioritise the importance/urgency of particular...
-
Patient Pathway Administrator
1 week ago
Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeThis is an exciting opportunity to join the Specialty Secretarial Support Team in the Oncology Department, within Cancer & Associated Specialties on a 12 month fixed term contract.As part of a team you will be responsible for the audio typing and transcription of clinical correspondence across all specialties within the Division.You will be a conscientious...
-
Patient Pathway Administrator Acute Medicine
1 week ago
Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeAn exciting opportunity has arisen in Acute Medicine for a part time Patient Pathway administrator to join our team. This post offers flexible working with the option of fulfilling duties both on and off site.In addition to the below summary you will need to familiarise yourself with full Job Description and Person Specification documents attached to this...
-
Specialty Pathway Administrator
1 week ago
Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeAn exciting opportunity has arisen for a full - time Band 4 Specialty PA, Within the Gastroenterology department, based at the City Hospital.The post holder will be working closely with a smaller team of administration colleagues as well as medical, surgical and nursing staff to provide an excellent administrative service for our patients and parents/carers....
-
Cancer Pathway Coordinator
1 week ago
Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full timeJob summary An interesting and exciting opportunity has arisen for a highly motivated and enthusiastic individual to join Cancer Services at Nottingham University hospitals as a Cancer Pathway the Patient Pathway Coordinator, the successful candidates will play a key role in helping with the delivery of cancer targets for the trust by ensuring that the...
-
Patient Administrator
1 week ago
Nottingham, Nottingham, United Kingdom Circle Health Group Full timePatient AdministratorThe Park HospitalFull Time - Permanent£21, depending on level of experience, training and qualification)The Park Hospital in Nottingham** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare...
-
Patient Support Associate
1 week ago
Nottingham, Nottingham, United Kingdom TFP Fertility Full timeWe, TFP, are looking for brilliant minds and passionate hearts to help us shape the future of fertility health. We are one of the largest fertility service providers in Europe operating our IVF clinics and egg/sperm freezing banks in currently 6 countries. We have embarked on the mission to use technology to provide parents with a memorable best-in-class...
-
Endocrine Patient Pathway Administrator
1 week ago
Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full timeResponsible for the production of discharge summaries, clinical papers and material for publication from either audio or copy typing. Use judgement and initiative to prioritise the importance/urgency of particular requests within defined guidelines Undertake daily peer audit of clinical correspondence to ensure a high standard of accuracy and quality of...
-
Patient Pathway Administrator
1 week ago
Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeThis is an exciting opportunity to join the Specialty Secretarial Support Team in the Oncology Department, within Cancer & Associated Specialties on a 12 fixed term contract.As part of a team you will be responsible for the audio typing and transcription of clinical correspondence across all specialties within the Division. You will be a conscientious and...
-
Patient Pathway Administrator
1 week ago
Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeThis is an exciting opportunity to join the Paediatric Neurology department at QMC.As part of a team you will be responsible for the audio typing and transcription of clinical correspondence. You will be a conscientious and enthusiastic team player with excellent organisational and communication skills with a good understanding of current NHS 18 week...
-
Wheelchair and Limb Administrator
1 week ago
Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeVisits to the department are encouragedAct as first point of contact for all of our service users and visitors to the department, providing a comprehensive reception and clerical service to patients, relatives and carersContacting patients to book and cancel appointmentsAdhere to departmental policies and procedures and participate in audits in order to...
-
Corporate Elective Pathways Lead
1 week ago
Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeNottingham University Hospitals NHS Trust is one of the largest trusts in the UK, providing services to over 2.5 million residents and providing specialist services for a further 3-4 million people across the region.An exciting opportunity has arisen to join the Chief Operating Officer's team at Nottingham University Hospitals NHS Trust. The post-holder will...
-
Lung Cancer Service Administrator
1 week ago
Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full timeJob summary We currently have a vacancy for a full time Cancer Services Administration Assistant in our expanding Lung Cancer MDT Team. It is anticipated that you will primarily work at the City Campus but may be required to work out of the QMC. The Lung Cancer Service is a busy and fast paced department working as part of a team you would be...
-
Sleep and Complex Ventilation Administrator
1 week ago
Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeAn exciting opportunity has opened up within Respiratory Medicine as a Sleep and Complex Ventilation Administrator to support provision of comprehensive administration required for the service. We are looking for an enthusiastic team player who has an excellent eye for detail and a willingness to learn about all things RTT and take an active role in managing...