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Administration & Resource/Notifications Officer
3 months ago
Job Summary
An excellent opportunity is available to join the Health Protection Team in Public Health Wales in Cardiff. We are searching for an enthusiastic and motivated individual for the role of Administration & Resource/Notification Officer. The ideal candidate will need to be flexible and able to effectively manage and reprioritize their workload, especially during outbreak or incident scenarios.
- Must be able to attend the office regularly.
Main Duties of the Job
The main responsibilities include providing administrative and clerical support for the Public Health Wales Health Protection Service, handling notifications via telephone, managing inboxes, coordinating and distributing resources, and organizing meetings with clear and concise minute-taking.
Additionally, as the primary contact for the All Wales Acute Response Service (AWARe), the role involves receiving complex notifications via telephone and accurately recording them in a national case and incident management system. Managing the telephony system, confidently responding to calls, and liaising with stakeholders are essential tasks.
Other key responsibilities consist of organizing meetings and taking clear, concise minutes, crucial for efficient service provision.
The ability to speak Welsh is advantageous but not mandatory; both English and Welsh speakers are encouraged to apply.
About Us
Public Health Wales serves as the National Public Health Institute in Wales and is dedicated to achieving a healthier future for the country. During the Coronavirus pandemic and beyond, we play a vital role in enhancing population health, reducing health disparities, and promoting well-being, while also addressing climate change and supporting public health policies in Wales.
Our organization is driven by our values of working together with trust and respect to make a difference. We are committed to fostering an inclusive workplace that values diversity, equality, and inclusion. We welcome applications from candidates of diverse backgrounds and those interested in part-time or job-sharing arrangements.
To learn more about working with us and the benefits we offer, please visit our website.
For guidance on the application process, refer to the provided documents or click on the application link in Trac.
Job Responsibilities
For a detailed job description and person specification, please refer to the supporting documents or the application link in Trac.
Qualifications
Essential
- Word processing to RSA III/NVQ Level 3
- Good standard of education with strong numeracy and English skills
Desirable
- ECDL
Skills
Essential
- Advanced keyboard skills
- Ability to efficiently manage and prioritize tasks
Experience
Essential
- Proven experience in an administrative role as the first point of contact
- Communicating effectively with professionals and the public
Desirable
- Previous experience in an NHS environment
Knowledge
Essential
- Solid understanding of MS Office Suite (Excel, Outlook, and Word)
- Awareness of data confidentiality policies and procedures
Desirable
- Familiarity with Public Health Wales
Must Be Able to Attend Office
Essential
- Must be able to attend the office
