Merchandise Assistant

2 weeks ago

Tamworth, Staffordshire, United Kingdom Moonpig Full time

_Our Ways of Working:
_

  • We believe that we do our best work when we are together, but also appreciate that everyone works in different ways. That's why we operate with three working models which look to define where and how our people work
  • Remote, Hybrid, Site/Office based._


Although we believe the majority of our people will choose our hybrid working model (at least 2 days in the office each week), for some of our teams that don't require as much in-person connection and collaboration, we offer fully remote working (with paid travel to the Moonpig office up to 6 times per year).

Remote roles are specified directly on our job adverts

Work with us

  • At Moonpig Group our mission is to help people connect and create moments that matter. We are an international group, comprising the Moonpig, Buyagift and Red Letter Days brands in the UK and the Greetz brand in the Netherlands.
We were founded with a goal to disrupt the traditional greetings industry.

Two decades on, we're an established leader within the online cards and gifting market, offering a wide range of products to customers across the world.

Moonpig is an iconic brand and innovator, with clear values (read more about our values here). These values set our teams and our business up for success in an environment that's fun, supportive and challenging.

They're the glue that binds us together and we think of them as a platform to help us deliver our best work.

You have every chance to drive impact here at Moonpig, and most importantly, we genuinely want you

What You'll Be Doing?

Team mission:
To ensure that stock is optimised at all times.

Role Focus includes:
Inventory Management, Inventory Stock Control and reconciliation, material requirement planning, purchase order management, supporting the forecasting process.

Responsibilities:

  • Manage relationship between 3PL, Supply Chain, Customer Service & Commercial being an escalation point
  • Coordinate New Supplier/Product Introduction across multiple teams
  • Review and make recommendations for discontinued/obsolete stock and managing monthly writeoff value
  • Trading recommendation based on product performance
  • Create and maintain SOP documentation for key Supply Chain processes
  • Implement supply agreements with key suppliers for core product areas
  • Place and adjust stock orders with a range of suppliers on a daily, weekly and monthly basis.
  • Validate delivery plans with other team members.
  • Identify any constraints/risks to supply and make recommendations on solutions.
  • Provide support in solving Supply Chain issues that include, but are not limited to stock shortages, delivery delays, quality faults, excess inventory and over performance of sales vs forecast.
  • Develop and maintain excellent supplier relationships.
  • Take ownership of analysis and adjusting Moonpig product forecasts in line with sales trends, inventory levels and purchasing plans
  • Oversee the delivery of projects
  • Maintain a working relationship with the gifts buying team and other internal departments to deliver the most efficient customer care and service.

You'll be a great addition to the team if you:

  • This is an entry level role so no matter your experience, you'll need a real understanding and desire to pursue a career in a Head Office Merchandising team
  • You will be highly proficient in excel and be used to managing and maintaining large number of SKUs.
  • You must have a sound understanding of the principles of forecasting and inventory planning and be able to assist in the generation of forecast models based on historical data.
  • Good analytical and reporting skills.
  • Good communication & presentation Skills.
  • Ability to multitask and prioritise.
  • A creative approach to day to day challenges and a strong sense of ambition to solving issues and achieving targets.
  • Able to work both as part of a team as well as independently

About you:

  • You have a keen eye for detail and enjoy the challenges of a fastmoving environment and can focus on customer needs and business targeted metrics
  • Flexible and adaptable to a fastpaced environment
  • Great interpersonal skills

Bonus but not essential:

  • Previous experience in merchandising within the head office environment

Want to hear more?

  • Find out more about Moonpig Group and what it has to offer here

Moonpig's Commitment to Equality, Diversity and Inclusivity


At Moonpig Group, we're committed to creating an inclusive and caring culture with brilliant people who feel a real sense of belonging.

We welcome and celebrate all diverse backgrounds to Moonpig Group, from working parents who need flexibility with their hours to individuals who are neurodiverse and prefer to work a certain way.


  • We're proud to have several employeeled committees within our organisation, including the LGBTQ+ Committee, The Gender Balance Committee and our Moonpig Against Racism Committee.
  • We'll continue to push for div

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