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Customer Service Assistant Arcade
1 week ago
Seasonal Arcade Host
Were looking for a Seasonal Arcade Attendant at our Cherry Tree Location As a seasonal arcade host you will be friendly, outgoing, approachable, confident and have a passion for customer engagement and service.
You will help to ensure everry customer who comes through our venue leaves happy, providing help and advice whenever you can.
Reliability and punctuality are essential, and you will need to be flexible to changing shift patterns.Job Title:
Customer Service Representative
Duties:
- Provide exceptional customer service by promptly and courteously responding to customer inquiries and resolving issues
- Assist customers with product information, order status, billing inquiries, and general questions
- Process orders, returns, and exchanges accurately and efficiently
- Maintain customer records and update account information as needed
- Collaborate with other departments to ensure timely resolution of customer issues
- Follow company policies and procedures to ensure consistent service delivery
- Identify opportunities for process improvement to enhance the customer experience
Requirements:
- High school diploma or equivalent
- Previous customer service experience preferred
- Excellent communication skills, both verbal and written
- Strong problemsolving skills with the ability to think quickly on your feet
- Ability to multitask and prioritize tasks in a fastpaced environment
- Ability to work independently as well as part of a team
- Flexibility to work varying shifts, including evenings, weekends, and holidays
Job Types:
Full-time, Part-time
Pay:
£11.44 per hour
Expected hours:
per week
Benefits:
- Company pension
- Employee discount
- Onsite parking
Schedule:
- Day shift
- Flexitime
- Night shift
- Weekend availability
Ability to commute/relocate:
- Great Yarmouth: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location:
In person
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