Hotel Receptionist

2 weeks ago


Grimsby, North East Lincolnshire, United Kingdom Grimsby Squash Rackets Club Trading as Millfields Hotel Full time
Millfields Hotel is a Victorian Town House Hotel located in Grimsby North East Lincolnshire.

We are a busy 27 bedroom hotel offering good quality food & beverage as well as excellent bedroom, meeting and event facilities.


As Hotel Receptionist you are the first and last member of staff our customers see and converse with, you are the face of the company.


You will be responsible for delivering excellent guest service and ensuring all enquiries and administrative tasks are completed to a high standard.


The Role

  • Dealing with front desk queries for the Hotel, Restaurant, Events and Leisure Facilities
  • Assisting in guest enquiries, processing new bookings and payments
  • Processing the administrative documents for bookings
  • Cash handling
The role will be based upon both early (7am - 4pm) and late (4pm - 10pm) shifts.


Experience in this role would be preferred however not essential and applicants with similar roles will be considered as full training will be given.


What we look for

  • Ability to multitask and prioritise effectively.
  • Ability to work independently and take initiative when needed.
  • Strong work ethic, driven
  • Focus on quality
  • Excellent communication skills
  • Excellent customer service skills
  • Ability to take ownership of your shift

Job Types:
Full-time, Part-time

Part-time hours: 20 per week

Salary:
£10.42 per hour

Benefits:

  • Discounted or free food
  • Free parking
  • Gym membership
  • Onsite parking

Schedule:

  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Weekend availability

Work Location:
In person

Reference ID:
MILL-RECEP 22
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