Operations Associate
7 days ago
You'll be based at our Broadlands Business Campus near Horsham in West Sussex.
It has high standards and international reputation, without being in the city:
a big, countryside campus means life will feel a little different.
We support our offices by usingcutting edge software and hardware and our spacious campus facilities mean there's a great working environment for the team.
With an on-site restaurant, coffee shop and gym, our campus has much to offer. And commuters can relax on our dedicated regular shuttlebus to and from Horsham's main line train station.
We know that helping you balance personal and professional commitments is a big part of that, so we're open to flexible working.
Who we're looking for
We are seeking self-starters and pro-active problem solvers, who understand the requirements of working in a regulated environment to join our fast-paced Operations teams.
As an Associate within the Operations team, you work within a team to complete multiple processes across the retail Investment Platform from; managing queries, updating personal details ensuring information is correct and up to date, proactively manage communicationswith custodians and advisor firms and corporate actions.
We have great opportunities for experienced Financial Associates, as well as opportunities to kick start your career within financial services.
What you'll do- Understand and complete multiple processes across operations administration
- Contribute and feedback in team meetings
- Crosstrained for multiple functions/Administration processes to support multiple areas of the business
- Gain and maintain a good understanding of Platforms within the Financial Services market
- Follow procedures and instructions in order to ensure good client outcomes
- Source answers and think logically to find solutions
- Review data to ensure accuracy
- Picking up exceptions and make corrections where applicable to ensure timely and accurate completion of activity.
- 5 GCSE's including maths and English language
- 2 A Levels or equivalent
- Willing to learn
- Accurate with good attention to detail
- Ability to work as part of a team and autonomously
- Excellent communication skills both written and oral
- Financial Services industry experience
- Confident user of Microsoft Word and Microsoft Excel
- Promoter of the Treating Customers Fairly principles, and deliver your own responsibility for the duty of care to our clients
- Selfstarter, willing to learn
- Ability to prioritise work
- Confidence to ask questions and suggest process improvements
- Embraces change positively
- Able to work efficiently and accurately in a fast paced environment
Benchmark is an equal opportunities employer. You're welcome here whatever your socio-economic background, race, sex, gender identity, sexual orientation, religious belief, age or disability.
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