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Service Assistant
3 months ago
Mobility Aids Service Assistant
Location:
Maidstone
Hours: 20 hours per week
Contract type:
Permanent
Salary:
£18,974 to £19,992 per annum
Could you be the first point of contact for our Mobility Aids Service and make a difference to people's lives?
We have an opportunity for a Service Assistant to join our Mobility Aids Service (MAS) based in Maidstone.
This is a fantastic opportunity for enthusiastic, compassionate, people-focussed individual to play an important role in helping people to maintain their independence.
The role of Service Assistant is to provide administrative and operational support to the Mobility Aids Service. The service hires a range of standard wheelchairs and other items to people who need them.
As a Service Assistant, you will work alongside our existing volunteers and staff to provide outstanding customer service when interacting with service users in person, on the phone, and online.
We use kindness to help those in crisis...
***The British Red Cross Mobility Aids Service are committed to ensuring that during a period of personal crisis everyone has access to the equipment they need, whoever and wherever they are.
We offer loans of wheelchairs and other mobility items, as well as training on how to properly use them.
As such, we give people the ability to continue living independently without the need for outside help, whilst also easing people's transition to living at home again following a hospital stay.
In part of the territory, we have relationships with health commissioners to provide equipment that allows people to maintain their independence whilst living with a health condition.
Diversity is something we celebrate...
At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, colour, religion, sex, sexual orientation, gender identity, age, or disability.
This role might be for you if...
You're a 'people person', you've got good teamwork, communication and customer service skills, and you're confident dealing with queries from customers, hospitals and referring agencies in a positive and professional manner.
You're computer confident, you know your way around Microsoft Office and have the ability to learn and work with an online stock management system.
You are organised, can prioritise tasks and manage your workload under pressure, as well as being comfortable with handling financial transactions.
Monday 20 February 2023.
#7215
We offer a wide range of staff benefits, these include:
- 36 days holiday (including Bank Holidays) per annum
- pro rata for part-time roles
- Option to buy an extra 5 days annual leave
- Up to 6% contributory pension
- Flexible working policy
- Genuine investment in your training and personal development
