Venue Supervisor

7 days ago


Liverpool, Liverpool, United Kingdom Frankie & Lola's Ltd Full time

Supervisor

Hourly Rate starting at £11p/h


Frankie + Lola's is a budding national Soft Play & Café brand, with venues currently opened in Inverness, Walsall, Liverpool and Burnley.

We are uniquely positioned to offer an exciting, dynamic, fast-growing workplace to our team, and aim to be a rewarding and fun place to work.

We place an emphasis on being a forward-thinking and energetic start-up, with plans to shake up our industry and generate new ideas about what a Family Entertainment Centre should look and feel like.


Frankie + Lola's is looking for someone with experience in retail/hospitality to step into a Junior Management position within our Liverpool Venue as a Supervisor.


As a junior member of the management team, reporting to the Venue Manager, you will be responsible for;

  • Direct oversight of Venue operations, maintaining a presence across the facility at all times.
  • Directly managing staff and being available to step in and resolve any problems/queries which arise.
  • Complementing the team of Venue Team Members onVenue and covering breaks at any of our key stations; Café, Reception, Floor or Parties.
  • Working directly with the Venue Manager to contribute your ideas and experience to inform growth strategies, and to contribute to the Venue's achievement of Key Performance Indicators, Goals and Sales targets.
  • Participating in regular meetings with the Senior Management team, to participate in companywide initiatives and contribute your input and feedback.
  • Being a source of knowledge on all things Frankie + Lola's, helping your team wherever you can and taking any opportunity to mentor/coach colleagues.
  • Taking personal ownership of the hygiene and cleanliness standards across the venue, working together with your colleagues to keep the venue in top condition.
  • Bringing a positive and fun energy to all interactions with customers, engaging with parents and kids alike and helping to make every visit exciting.
  • Developing a detailed awareness of organisational policies and legislative requirements in Health and Safety and other areas. Providing the first source of management overview of the Venue's compliance with all stated policies and legal requirements and raising concerns wherever necessary to the Venue Manager, proactively resolving issues as they arise.

What we look for in an excellent Supervisor;

  • Strong background in retail/hospitality required (not strictly at management level, however prior supervisory experience preferable).
  • Excellent communication skills are required to communicate effectively with a wide variety of customers, from all backgrounds.
  • Proactive, selfstarters thrive in our business.
  • Willingness to learn and train under the Venue Manager to become an integral member of the team.
  • Selfdiscipline and personal organisation are a must in this role.
  • Demonstrable leadership qualities ideal as this is a leadership role you must be able to work with and motivate a team of juniors and progress towards common goals and objectives.
  • Computer literacy essential.
  • Your ability to work weekends is absolutely essential to the operation of the business.

What you can achieve at Frankie + Lola's;

  • We are building a comprehensive and rewarding training program for all of our team members. A position at Frankie + Lola's can help you beef up your CV with professionally recognised qualifications in First Aid, Health and Safety, Fire Safety and more.
  • The potential for progression to more senior, varied roles is always possible. As a growing business, there is always scope for building a career with us
  • Supervisors may be able to progress to Venue Management positions at other locations or transfer to specialised roles at Head Office if positions become available.
  • Our Supervisors are offered the opportunity to work directly with our Senior Management team in order for us to gain your unique insight, and also to help coach you directly as an integral member of our team. This is a unique approach and can give you an exciting way to contribute in real, tangible ways to the development of our rapidly growing business.

Job Type:
Permanent

Benefits:

  • Company pension
  • Employee discount
  • Free parking
  • Onsite parking

Schedule:

  • Day shift
  • Weekend availability

Job Types:
Part-time, Permanent, Zero hours contract

Salary:
£11.00 per hour

Expected hours:
No less than 4 per week

Benefits:

  • Company events
  • Company pension
  • Free parking
  • Onsite parking

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Liverpool: reliably commute or plan to relocate before starting work (required)

Experience:

Customer Service: 1 year (preferred)

  • Hospitality: 1 year (preferred)

Work Location:
In person
  • Venue Team Leader

    7 days ago


    Liverpool, Liverpool, United Kingdom Frankie & Lola's Ltd Full time

    SupervisorHourly Rate starting at £12p/hFrankie + Lola's is a budding national Soft Play & Café brand, with venues currently opened in Inverness, Walsall, Liverpool and Burnley. We are uniquely positioned to offer an exciting, dynamic, fast-growing workplace to our team, and aim to be a rewarding and fun place to work. We place an emphasis on being a...

  • Door Supervisor

    1 week ago


    Liverpool, Liverpool, United Kingdom Cavern City Tours Ltd Full time

    Door supervisor required to work across Cavern venues on Mathew Street.All applicants must hold a valid SIA Door Supervisor License and be available weekends.Shifts are weekends, mainly Friday and Saturday from 6pm to 2amRole involves: Working as part of a team Meeting and greeting customers Control of entry/exit routes Security patrolling Monitoring crowds...


  • Liverpool, Liverpool, United Kingdom Compact Security Services Full time

    Compact Security Services are looking for confident, professional and experienced individuals to join our team working a busy late night venue in Liverpool City Centre, with opportunities to also work music and sporting events and venues in Manchester, Blackpool and wider north west areaA valid SIA Door Supervisor License, is essential for this role- In this...


  • Liverpool, Liverpool, United Kingdom Showsec Full time

    We are Showsec, the award-winning venue and event security specialist dedicated to achieving excellence in crowd management.We are seeking additional SIA Door Supervisors to join our Liverpool team at venues including Liverpool O2 Academy, Liverpool Guild of Students, and Warrington Parr Hall. There is also plenty of opportunity for you to pick up exciting...

  • Sia Door Supervisor

    1 week ago


    Liverpool, Liverpool, United Kingdom Nation Security U.K Full time

    PLEASE BE AWARE THIS JOB REQUIERS DOOR SUPERVISORS THAT ARE AVAILABLE TO WORK NIGHTCLUB AND BAR ONLY.As a door supervisors your responsible for the safety and security of customers and staff in venues such as pubs, bars, nightclubs and other licensed premises or at public events.you will spend most of your time at the premises' entrance, checking the...

  • Sia Door Supervisor

    7 days ago


    Liverpool, Liverpool, United Kingdom Nation Security U.K Full time

    PLEASE BE AWARE THIS JOB REQUIERS DOOR SUPERVISORS THAT ARE AVAILABLE TO WORK NIGHTCLUB AND BAR ONLY.As a door supervisors your responsible for the safety and security of customers and staff in venues such as pubs, bars, nightclubs and other licensed premises or at public events.you will spend most of your time at the premises' entrance, checking the...

  • Bar Supervisor

    1 week ago


    Liverpool, Liverpool, United Kingdom The Elephant at Woolton Full time

    Job descriptionWe're looking for experienced and driven Bar Supervisor here at The Elephant and Liberty Tavern to help enhance our community driven team and provide the best possible customer service to all our guests. As our bar supervisor, you will lead the bar teams to success at peak times whilst also maintaining profitability, standards of cleanliness,...


  • Liverpool, Liverpool, United Kingdom Lark Lane Group Full time

    Requirements: Previous experience in a supervisory role in the hospitality industry Strong leadership skills with the ability to motivate and inspire a team Excellent communication and interpersonal skills Ability to multitask and prioritize tasks in a fastpaced environment Flexibility to work evenings, weekends, and holidays as needed Bartending...


  • Liverpool, Liverpool, United Kingdom Metroguard Full time

    Metroguard are currently recruiting for full-time and part-time SIA Registered Head Door Supervisors to manage our Security teams for venues located in Liverpool.The ideal candidates will have a strong background within the Security Industry as wells as experience of leading and managing a security team within the night time economy, along with having a...

  • Sia Door Supervisor

    1 week ago


    Liverpool, Liverpool, United Kingdom Securo group ltd Full time

    Securo are recruiting for experienced door supervisors for a venue in Liverpool.up to 30hrs available£12ph*Self employed*Permanent positions*Immediate starts availableJob Types: Full-time, Part-timePay: £12.00 per hourSchedule: Monday to Friday Weekend availabilityLicence/Certification: SIA (required)Work Location: In person

  • Sia Door Supervisor

    7 days ago


    Liverpool, Liverpool, United Kingdom Securo group ltd Full time

    Securo are recruiting for experienced door supervisors for a venue in Liverpool.Friday and Saturday nights9pm until 4am£13.50 per hour*Self employed*Permanent positions*Immediate starts availableJob Types: Full-time, Part-timeSalary: £13.50 per hourSchedule: Monday to Friday Weekend availabilityLicence/Certification: SIA (required)Work Location: In person

  • Sia Door Supervisor

    1 week ago


    Liverpool, Liverpool, United Kingdom RVT Security Full time

    Are you new to the Security industry and/or just fancy a new challenge in your career, join the team at RVT Security.We are actively looking for Door Supervisors in Woolton and Crosby.You will be paid weekly.Responsibilities will include: Controlling entry and exit route Customer management to maintain a safe environment within the venue Crowd control...


  • Liverpool, Liverpool, United Kingdom Admiral Slots - Luxury Leisure Full time

    Job Role: Customer Service Assistant/ Supervisor, LiverpoolHours per week: 20 (3x shifts per week)Hourly rate: £ £12.50 per hourShift pattern: You must be fully flexible from Monday - Sunday to work a minimum of 4 shifts per week. You will work a range of days, evening, overnight and weekend shifts.If working between the hours of 11pm and 6am, you will...

  • Door Supervisor

    7 days ago


    Liverpool, Liverpool, United Kingdom Radius Security LTD Full time

    IMMEDIATE STARTS AVAILABLENIGHT TIME ECONOMY ONLYCompany OverviewFounded in 2004 Radius initially started out delivering security to the night-time economy across the Northwest. Since that time, we have built an award winning, and industry approved (ACS) company that spans across many sectors and delivers to a nationwide client base. Along with some of the...

  • Supervisor

    7 days ago


    Liverpool, Liverpool, United Kingdom Escape Hunt Full time

    SUPERVISORCOMPANY DETAILSEscape Hunt is the largest escape room business in the world and a global leader in experiential entertainment. Since it started in 2013, Escape Hunt has opened nearly 50 locations across 27 countries. Together, these sites are home to 250 of the most exciting escape room games around the world.Escape Hunt operates its own venues in...

  • Bar Supervisor

    7 days ago


    Liverpool, Liverpool, United Kingdom The Fly - Hardman Street, Liverpool Full time

    The Fly - Hardman Street, Liverpool.25-30 hours per weekResponsibilities: Oversee all aspects of the bar operations, including inventory management, opening & closing the venue and maintaining cleanliness Collaborate with kitchen staff to coordinate food and beverage service Ensure compliance with all health and safety regulations and maintain proper food...


  • Liverpool, Liverpool, United Kingdom Sodexo Group Full time

    We at Everton Football Club are seeking experienced Hospitality Managers & Supervisors. As an experienced leader within a team, we are looking for our supervisors & managers to smoothly operate within a hospitality lounge at Everton FC. Our ideal candidate will be someone with previous experience within hospitality who can lead by example and work closely...


  • Liverpool, Liverpool, United Kingdom Dine at Sefton Park Palm House Full time

    Do you love working in a fast paced hositality environment and have 2+ years of experience in busy Restaurants, Conference & Banqueting or Event Catering?Dine is looking for an energetic, bright, customer focused individual who believes they have the potential to support the management of a number of high profile weddings & events at one of our flagship...

  • Kitchen Supervisor

    7 days ago


    Liverpool, Liverpool, United Kingdom ONEDAY Ltd. (Coach House at Bowring Park Golf Course) Full time

    Overview:Duties: Supervise and coordinate kitchen activities, ensuring highquality food preparation and presentation Lead and guide kitchen staff in the preparation of dishes according to menu specifications Assist in cooking during peak times and provide support to the team as needed Manage inventory levels and order supplies to maintain stock levels Ensure...


  • Liverpool, Liverpool, United Kingdom Happy Days Hospitality Limited Full time

    Company descriptionWe provide great accommodation, secure impossible-to-get football tickets, negotiate exclusive discounts with some of our neighbourhood's most popular venues, and go above and beyond to ensure your stay here is one to remember.The Happy Days team is dedicated to ensuring that all of our guests go home happier than they were when they...