![Braid Hills Hotel](https://media.trabajo.org/img/noimg.jpg)
Night Porter
2 weeks ago
7 Hospitality Management is looking for a guest-focussed Night Porter to join us in this exciting opportunity for our
Braid Hills Hotel property in Edinburgh.
Situated just minutes from the bustling city centre, the Braid Hills Hotel features a Victorian building with 71 individually unique bedrooms.
A beautiful wedding and events venue, with individually designed event suites to cater for a wide variety of guest needs for up to 140 guests and catering spaces for up to 200 guests.
What will I be doing?
As a Night Porter for the Braid Hills Hotel, we are looking for a positive can do attitude to drive exceptional standards and guest experience.
- To provide a reception & porterage service to guests arriving at night, offering a personal service as per the standard operating procedures
- Maximise the service opportunities for guests to ensure repeat visits
- To cover the Reception desk and carry out all duties
- To arrange transport for guests when required
- To order newspapers for the hotel
- To strictly follow all procedures for left luggage
- To be able to confidently sell the hotel facilities to the guests during their stay
- To have a great knowledge of local area and attractions
- Ensure all guest accounts are charged accurately with supporting documentation
What are we looking for?
A Night Porterserving 7 Hospitality Management managed hotels is always working on behalf of our Guests, Owners and working with other Team Members.
- Previous experience within same role in hotels
- Ability to provide and demonstrate exceptional guest service
- Positive cando attitude
- Great charisma & people skills
- A good ability to manage business/workflow priorities
- Excellent communication skills both oral and written
Our Values
Transparency
| We ensure clarity in communication so that there are no surprises
Ownership
| We think and perform like owners
Driven
| We have a constant desire for improvement
Investment in our People
| We continuously invest in our people to ensure that they are the best that they can be
Benefits
Pension Scheme
Discounted Hotel Stays across our 7H Portfolio
Discounted Food and Beverage across our 7H Portfolio
Health Scheme
Enjoy your birthday off
Employee of the month programme
Long service recognition scheme
Complimentary overnight stay within probationary period
Free use of leisure club facilities within other 7H hotels
Job Types:
Full-time, Part-time
Pay:
From £12.00 per hour
Benefits:
- Discounted or free food
- Employee discount
- Free parking
- Onsite parking
Schedule:
- Monday to Friday
- Night shift
- Weekend availability
Supplemental pay types:
- Tips
Application question(s):
- Do you have any experience working Night shifts?
Work Location:
In person
Reference ID:
BraidNP24
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