Senior Customer Service Executive

1 week ago


Evesham, Worcestershire, United Kingdom Four Squared Recruitment Ltd Full time

Senior Customer Service Executive

Welcome to the opportunity to become a Senior Customer Service Executive within our dynamic team, where personal development and growth are highly valued.

What will you be doing?

  • Support and develop the Customer Service team through an active approach
  • Handling a variety of incoming customer calls, collaborating with internal departments to resolve queries
  • Assisting in the implementation of systems, communicating changes, and setting KPIs to support the team
  • Building relationships across the business to enhance team spirit
  • Demonstrating strong leadership skills and focusing on process enhancements

Your background:

If you have previous experience in a similar role, a proven track record of building relationships, and possess keen attention to detail, then you are the right fit for this role. Excellent verbal and written communication skills are essential.

The salary offered is £28,000 per year for this full-time, 12-month fixed-term contract. This position allows for hybrid working, with 2 to 3 days per week based in the office. Parking facilities are available.



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