Live Services Manager

2 weeks ago

London, Greater London, United Kingdom IF Recruitment Ltd Full time

Our client a prestigious global enterprise has an opening for an Live Services Manager to join their UK office based in London.

This role is responsible for the management and delivery of in-person, hybrid and virtual meetings & events through their full life production cycle.

Responsibilities:

  • Support in the development and implementation of Live offer and growth plan through existing clients and procurement of new business.
  • Support in the identifying and exploiting opportunities within the company by raising the profile of the team and offer.
  • Prepare and write effective proposals and statements of work.
  • Manage Live clients on a day-to-day basis, taking responsibility for the successful delivery of projects and the quality of service provided to them.
  • Help clients to determine the best solutions to meet the communications needs of each event (such as live experience design, presentation management and production, network infrastructure, codecs/streaming formats).
  • Price and run projects commercially ensuing that all quotes correctly reflect the level of service that is being delivered.
  • Oversee the successful delivery of in-person, hybrid and virtual meetings & events from concept to event to archive.
  • Demonstrate the ability to lead complex projects and manage the project teams.
  • Plan and manage the resourcing of projects over the year, identifying pinch points and gaps in the schedule.
  • Demonstrate a strong interest in and awareness of the innovative tools and applications for meetings and events and keep up to date with trends in the business.
  • Demonstrate a good knowledge of all aspects of audio-visual production and presentation technology, broadcast streaming encoding equipment and software.
  • Seek and look for best practice on production technology, broadcast platforms and players, advising on where the business should develop and grow.

Skills Required:

  • A proven track record of experience running in-person, hybrid and virtual meetings & events for corporate companies.
  • The ability to operate effectively in a highly pressured live event environment to the highest possible standards within tight deadlines.
  • Excellent organisational, planning, management, and communication skills.
  • Demonstrate successful live, hybrid and virtual event and on-demand streaming.
  • Able to collaboration successfully with teams across multiple projects.
  • A good understanding and general ability to work with audio-visual production technologies across, lighting, video and sound for live meetings and events; web streaming technology management including analogue phone lines, video conferencing, ISDN, IP, fibre and satellite distribution.
  • Understanding of corporate presentation platform and technologies including media Servers web compression technologies Flash/Windows Media and browser compatibilities.
  • Familiarity with Content Management Systems.
  • Good knowledge of encoding software (Wire cast, FMLE).
  • Good knowledge of HTML, CSS, Microsoft Office.
  • Basic knowledge of Photoshop and AV Editing Tools.
  • High Proficiency with Microsoft Office (Word, Excel, and PowerPoint).
  • Strong interest in and awareness of the social media and live event and webcasting world.
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