Customer Support

2 weeks ago


Edinburgh, Edinburgh, United Kingdom Cpl Life Sciences Full time
Customer Support

Scotland


An exciting opportunity for a Customer Service Advisor to join a growing medical devices company, looking to double their size in the next 12 months.

They have therapeutic areas of Dermatology, Podiatry, and Oncology. In particular, the way medical devicesplay a role in managing complex conditions by utilizing microwave energy in global healthcare.


The purpose of this role will be to play a critical role in their customer experience, being the first point of contact for all queries, challenges and complaints.


Job Responsibilities include:

  • Working with existing domestic and international customers.
  • Scheduling, maintaining and running the service schedule.
  • Partnering with others throughout the business to provide correct changes are communicated to the customers.
  • Updating and maintain, systems, records and databases.
  • Previous Customer Service experience.
  • Proficient in MS Office, particularly with Excel.


  • Edinburgh, Edinburgh, United Kingdom Women's Engineering Society Full time

    KLA develops industry-leading equipment and services that enable innovation throughout the electronics industry . We provide advanced process control and process-enabling solutions for manufacturing wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. Group/Division The Global Service Support Organization...


  • Edinburgh, Edinburgh, United Kingdom Edinburgh Airport Full time

    Role overviewReporting to the Customer Support Team Leader, the Customer Support Advisor connects with customers wherever they want to be met and ensures that their queries, compliments, complaints, and feedback are heard. The aim is to have good conversations that convert into great experiences.As a Customer Support Advisor, you will be responsible for...


  • Edinburgh, Edinburgh, United Kingdom John Lewis Full time

    Job Description Summary:To work as part of the customer support team to achieve sales targets through a focus on selling John Lewis & Partners service products. To support the resolution of customer queries and deliver a market leading customer experience.Duties and Responsibilities:You will need to be friendly, welcoming, self motivated and be able to serve...


  • Edinburgh, Edinburgh, United Kingdom MRM Global Full time

    **US Customer Support Executive - Working times will be either 3pm - 11pm or 5pm - 1am UK time]_£25,000 per annum_**_R__emote - must be able to commute to Edinburgh once a month_Our PurposeAt MRM Global, our purpose is to enable the world's leading consumer brands to increase their sales and eliminate waste by providing technology that enables marketing...


  • Edinburgh, Edinburgh, United Kingdom QA Apprenticeships Full time

    Employer description:VPZ are the UK's number 1 retailer of quality electronic cigarette and vaping merchandise. We are growing and want your help to be our voice to customers. This is an exciting opportunity to join our customer service team in Edinburgh and kickstart a careerVacancy description:This is a vital role within VPZ and you will help customers who...


  • Edinburgh, Edinburgh, United Kingdom Reed Business Support Full time

    Customer Service Administrator£12.69 per hour + holiday payBased in Edinburgh (Hybrid Working) 35 hours per week (Mon Fri) Hybrid working Immediate start dateKey responsibilities: Researching new and existing opportunities that will provide activities for vulnerable people in their local community Liaising with Community Development Officers to engage with...


  • Edinburgh, Edinburgh, United Kingdom Modulr Full time

    We are a young company growing fast. Our vision is to be the embedded payments leader,, enabling any software platform to become a payments business. We deliver a complete digital payments service which our customers embed in their software via our API-first platform.About the RoleOver time you'll become a trusted advisor and expert on finance and payments....


  • Edinburgh, Edinburgh, United Kingdom JOHN LEWIS Full time

    Due to financial regulations, handling money for the bureau de change requires applicants to be over the age of 18 for this role.Hours of work -Part Time, 22.75 hours a week on a 4 week rota to include late finishes and weekend working. Rota - Week 1 - Sunday 09:5- 18:10Friday 08:5- 20:10Saturday 08:5- 20:10Week 2 -Sunday 09:5- 18:10Friday 08:5- 20:10Week 3...


  • Edinburgh, Edinburgh, United Kingdom East Renfrewshire Council Full time

    Exciting Opportunity to Join Our Customer & Business Team! Support the processing of memberships, direct debit, and related activities Handle general and complex inquiries with excellent customer care Responsible for business support related to financial transactions Preferably computer literate with experience in Microsoft Office Experience in...


  • Edinburgh, Edinburgh, United Kingdom Better Nutritional Science Ltd Full time

    Quick OverviewThis full time office desk job has three parts to it: customer support, order processing/logistics and community outreach and marketing.You would be part of a team of six, supported by your team leader, a mentor and a buddy, forming the 'core team' that oversees (online) customer support, order dispatch and outreach/marketing operations in the...


  • Edinburgh, Edinburgh, United Kingdom BE Uniforms Edinburgh Full time

    BE Uniforms are looking for a highly motivated individual to join our Customer support team in Edinburgh.The job will be dealing with uniform enquiries in Workwear, Schoolwear and Teamwear.No experience is necessary as full training will be given.Requirements: Good organisation skills; Efficient in handling enquiries, processing orders and checking stock...


  • Edinburgh, Edinburgh, United Kingdom Page Personnel Finance Full time

    Client DetailsFast growing Fintech firmDescription Respond to all queries in a timely fashion Provide customer with training via outbound calls Proactively contact customers to provide supportProfile Solid understanding of accounting processes Practical accounting experience Computerliterate Understanding of bookkeeping and accounting software Ability to...


  • Edinburgh, Edinburgh, United Kingdom Motorola Solutions Full time

    Job Description As a Customer Technical Support Team Leader at Motorola Solutions , you will be a key player in an exciting managed service, customer-interfacing role that couples technical and client relationship skills to successfully implement and support our product range. You will be working directly with customers, so you must demonstrate a proven...


  • Edinburgh, Edinburgh, United Kingdom Search Consultancy Full time

    Czech Customer and Client Service Support (Hybrid working)Salary £25,000Are you a talented customer service advisor looking for a new opportunity? Does the idea of working for an fast paced company, flexible home working options in Edinburgh appeal to you?This global client is a market leader, we offer an opportunity to springboard your career with a...


  • Edinburgh, Edinburgh, United Kingdom LSEG (London Stock Exchange Group) Full time

    Position Title:WM/Refinitiv Customer Service and Support SpecialistBusiness Unit:WM/Refinitiv FX Benchmark services have been operating since 1994. This role sits within Refinitiv Product, Investment & Advisory division, specifically working in the WM/Refinitiv Benchmark team in Edinburgh.Product or Service:The WM/Refinitiv business provides a benchmark rate...

  • Commercial Manager

    2 weeks ago


    Edinburgh, Edinburgh, United Kingdom Reed Business Support Full time

    Reed Business Support are working with one of our Edinburgh based clients that have an exciting and interesting newly created role within their business.As part of this role you will also oversee our specialist Bid Management Team who manage all of the organisations large or strategically important key customer bids. The team are responsible for acting as a...

  • Customer Partner

    2 weeks ago


    Edinburgh, Edinburgh, United Kingdom Trust Housing Association Full time

    Are you seeking an engaging and challenging role in a progressive Housing Association?Trust is offering a stimulating opportunity as a Customer Partner (Landlord) in the Highlands. You will be providing support to our customers in Angus, Highlands, and the Western Isles while also overseeing a small team of development staff.As the primary point of contact...

  • Customer Assistant

    2 weeks ago


    Edinburgh, Edinburgh, United Kingdom Marks & Spencer Full time

    INTRODUCING OUR CUSTOMERS TO OUR BANK AND LOYALTY PRODUCTS We are looking for the very best people to shine in our stores as advocates of our M&S Bank and Services Products. This role is perfect for someone who enjoys connecting to our customers and colleagues. An inquisitive attitude will help you quickly become an authority on the products you are...

  • Customer Assistant

    4 weeks ago


    Edinburgh, Edinburgh, United Kingdom Marks & Spencer Full time

    INTRODUCING OUR CUSTOMERS TO OUR BANK AND LOYALTY PRODUCTS We are looking for the very best people to shine in our stores as advocates of our M&S Bank and Services Products. This role is perfect for someone who enjoys connecting to our customers and colleagues. An inquisitive attitude will help you quickly become an authority on the products you are...

  • Customer Assistant

    1 month ago


    Edinburgh, Edinburgh, United Kingdom MARKS&SPENCER Full time

    Customer Assistant - Service & Safety- 25.5 Hours - Princes StreetThis job role means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.Example Work Pattern -Sunday Monday Thursday Friday All new starters will be expected to attend...