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Senior Claims Adjuster

3 months ago


Leeds, Leeds, United Kingdom QBE Insurance Full time

Time Type:
Full time

To examine, evaluate and process, complex professional indemnity, management liability and financial institutions claims in accordance with policy terms and conditions in line with QBE's Claims Philosophy and DNA.

A new opportunity within complex claims to join our FSM team based in Leeds.

To examine, evaluate and process, complex professional indemnity, management liability and financial institutions claims in accordance with policy terms and conditions in line with QBE's Claims Philosophy and DNA.

Proactive handling of professional indemnity, management liability and financial institutions claims from first notification of loss to settlement

~ Actively working with a panel of vendors during claims incidents to deliver a quality service within required timeframes

~ Ensuring prompt and accurate reserving, identifying and pursuing relevant third party recoveries and seeking to reduce claims leakage

~ Managing a caseload, capturing key data and meeting service level requirements

~ Understanding and implementing the Claims strategy, to enable delivery of overall business targets

~ Maintaining knowledge of the claims portfolio and providing information to others on request, to support underwriting and claims decisions

~ Supporting the development of the Core claims team as required

Experience in a professional indemnity, management liability and/or financial institutions claims handling

~ Good understanding of insurance policy wordings

~ Confident in the use of systems and data, including producing MI

~ That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce.

At QBE, we view our people as our most precious asset.

QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation.

Employer of the Year 2022 Winner - Insurance Insider

British Claims Awards 2022 Winner - InsurTech Award

Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year

Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response

Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year

We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent

Inclusion of Diversity


We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in.


We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers.

QBE helps businesses build resilience through risk management and insurance.


QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated.

As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy.

To find out more about why you should work for QBE, visit our careers website .

If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW