Housing Services Officer

2 weeks ago


London, Greater London, United Kingdom Daniel Owen Ltd Full time

Housing Services Officer Role in North London

Join our team in North London as a Housing Services Officer. This is a fantastic opportunity to work with tenants and leaseholders, providing a customer service function to people presenting with housing needs and tenancy management enquiries.

  • 35-hour week
  • Office-based role with site visits required
  • Work with a supportive team

Duties:

  1. Interact with members of the public, offering initial advice and assistance to address queries swiftly and efficiently.
  2. Ensure prompt and courteous responses to queries from tenants, residents, members of the public, and external agencies.
  3. Provide proactive and customer-focused housing management services in a designated area to meet legal and contractual obligations to tenants and leaseholders.
  4. Support the Neighbourhood Housing Team in delivering the Vulnerable Residents Offer.

Apply now to be considered for this role. More information is available upon request.


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