Duty Manager

1 week ago


Northwood, Greater London, United Kingdom Aramark Full time
Your Aramark journey starts here

Are you looking to work in a fun but busy environment as part of a team delivering service and to an array of customers?
Do you enjoy leading your team to success and are looking for your next challenge?
Are you looking for a challenge on a flexible basis?
We are currently recruiting for a Duty Manager to be a part of our integral team at Northwood HQ, Sandy Lane, Northwood HA6 3HP

Perks of the job

⦁ £31,974.67 per year
⦁ Full time, 40 hour a week - 5 days over 7
⦁ £20 a year gym membership
⦁ Generous holiday entitlement which increases after 3 full years of service
⦁ Life insurance and Pension contribution
⦁ Cycle 2 Work scheme / Refer a friend scheme
⦁ Love2Shop discounts, including savings on your weekly supermarket shop and weekend treats
⦁ Free on-site parking
⦁ You will also be joining a great team, with fabulous career prospect and could lead to all sorts of opportunities – we LOVE to promote from within

What you'll be doing

Operational Delivery
⦁ Operational management and financial performance of the unit food and beverage function.
⦁ Work closely with the Head Chef and Bar Stewards to ensure correct stock level are maintained
⦁ Manage and account for client specialist stock
⦁ Champion excellent customer service and effectively implement all agreed customer communication tools in order to build sales
⦁ Ensure quarterly client tariff reviews for Mess Bars are completed in line with contractual specification and client profit return agreement
⦁ Champion excellent customer service and effectively implement all customer communication tools.
⦁ Manage and direct the effective delivery of special functions or events
⦁ Ensure all weekly menus are JSP compliant and accurately presented to the Mess Members
⦁ Work and develop good commercial relationships with suppliers, ensuring receipt of service and quality levels required to obtain the highest financial return
⦁ Ensure all daily paper / computer work is complete and that inventories and client reports are completed correctly and at the right time.

Compliance
⦁ Knowledge of all applicable personnel policies, labour laws and agreements
⦁ Ensure strict compliance with Aramark Hygiene and Safety requirements

Finance
⦁ Act as a purchasing officer and budget controller for the Food and Beverage function of the Mess with support from Team Leaders/ Senior Team Leaders

Team Management
⦁ Line management, scheduling and performance management of Team Leaders/ Senior Team Leaders, Senior / Head Chefs on site and, in some cases, direct line management of Team Members
⦁ Plan and lead team management meetings and daily briefings

Health and Safety
⦁ Ensure workpacks and staff training records are maintained as per company policy.
⦁ Ensure that any equipment issues that may result in causing risk to staff or client and customers are reported to the health and safety helpline.
⦁ Raise any issues with clients to line managers to ensure clients resolve the matter.
Ensure that all food diaries on site are checked and actions taken as appropiate.

Experience
  • Previous management experience in the food services or retail industry
  • Ability and full confidence in producing reports across all areas of the business
  • Lead by example, be able to manage a team of colleagues and have a positive, can do attitude
  • A DBS check will be required

Qualifications

⦁ Excellent numeracy skills; strong written and verbal skills
⦁ Food Hygiene Certificate Level 2 or 3
⦁ Health and Safety qualification level 2
⦁ Knowledge of applicable health and safety legislation

About Aramark

Northern Europe - Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

Northern Europe - About Aramark

Aramark is a leading service and solutions provider in Northern Europe. We proudly support clients, partners and customers in food, facilities management, property services, and retail solutions. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing — a new challenge, a sense of belonging, or just a great place to work — our focus is helping you reach your full potential. Learn more about working here at

All applications will be treated in the strictest confidence. Aramark Northern Europe is an equal opportunities employer.


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