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Guest Relations Assistant

3 months ago

Horsham, West Sussex, United Kingdom A24 Group Full time

Discover the Extraordinary at Leonardslee House


Are you ready to embark on a journey to a place where luxury, elegance, and enchantment intertwine? Look no further, as Leonardslee House, an exquisite 10-bed boutique hotel with an onsite restaurant nestled in the heart of tranquility, is seeking an exceptional Guest Relations Assistant to join our esteemed team.


Position:
Guest Relations Assistant

Hours: 3 days per week - ideally Monday, Friday & Saturday, 09:00 to 17:00 (Flexible options available)

Location:
Leonardslee House, a sanctuary of opulence and natural beauty

Your Role:


As a Guest Relations Assistant at Leonardslee House, you will become the orchestrator of unforgettable experiences for our esteemed guests.

With your warm smile and impeccable professionalism, you will be the face of our enchanting estate.

Guided by a commitment to excellence, you will handle various booking systems with ease, ensuring seamless interactions with our valued guests.


Requirements:

  • Computer Literacy
  • Guest Relations
  • Communication Skills
  • Flexibility
  • Attention to Detail

What we offer:

-
A Captivating Environment: Be surrounded by the breathtaking beauty of Leonardslee House, an estate that merges timeless elegance with enchanting nature, providing an inspiring backdrop for your work.
-
Growth and Development: Immerse yourself in a culture that fosters personal and professional growth, providing opportunities to enhance your skills and expand your horizons.
-
Collaborative Team: Join a vibrant and passionate team of hospitality professionals who share a commitment to creating extraordinary experiences for our guests.
-
Family Membership: Enjoy access to exclusive benefits with our family membership, allowing you and your loved ones to explore and enjoy the wonders of Leonardslee House.
-
Free Event Tickets: Experience the magic of special events held at Leonardslee House with complimentary tickets for you and your family.
-
Discounts Across the Estate: Take advantage of discounts on accommodations, dining experiences, and more across the Leonardslee House estate.
-
Discounts at Sister Estate Mannings Heath Estate: Extend your perks to Mannings Heath Estate, our sister estate, and indulge in additional discounts on accommodations, activities, and dining.