Unplanned Care Telephone Triage Clinician

2 weeks ago


Hull, Kingston upon Hull, United Kingdom City Health Care Partnership CIC Full time

Exciting Opportunity:
Unplanned Care Telephone Triage Clinician

Join us as an Unplanned Care Telephone Triage Clinician for a 12-month secondment or fixed-term opportunity. Conduct telephone assessments, provide evidence-based advice, self-care options, and referrals for patients with diverse clinical conditions.


Why choose CHCP? Make a difference, enhance your skills, collaborate with a passionate team, enjoy work-life balance, and be part of a commitment to high-quality care.

Contact Mike Johnson or Paul Wray to learn more and apply

The postholder will provide the following duties:

  • Triage and accept referrals direct from all referral sources into the Community Services and sign posting on to other agencies where appropriate.
  • Undertake comprehensive risk assessments associated with the care of patients in order to ensure clinicians' and carers' safety.
  • Act as a role model for other staff and students demonstrating high standards of practice and professional conduct.
  • Support the Senior Management Team in ensuring all obligations of service delivery are met.
  • To clearly identify urgent and nonurgent referrals and allocate patients to the relevant pathway of care.
  • To have continuing responsibility to prioritise referrals through the integrated single point of access (ISPA) using sound clinical knowledge and risk assessment skills to ensure patients are transferred to the most appropriate service to meet their health care needs.


At CHCP, we're passionate about people and we know that you are too, that's why we're here isn't it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine.

Work with us and you'll be more than just a number.

Our people are our shareholders and their thoughts and opinions are always heard; at CHCP you have a real voice.


Compassion is at the heart of our business; we're a team of nearly 2,500 colleagues who work together to deliver first-class healthcare to thousands of people living in Hull, the East Riding, Knowsley, St Helens and Wigan.

Local diversity demands diverse roles, that's why we have vacancies to suit everybody. No matter your role at CHCP, we'll support you to thrive.

As the 13th largest social enterprise in the UK, we're pioneering the move towards independent service delivery. Join us on our journey and help us make history

Please see attached the job description and person specification for the main responsibilities associated to the role.

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