IT Support Apprenticeship

1 week ago


Nottingham, Nottingham, United Kingdom Baltic Apprenticeships Full time

Are you looking for an IT Apprenticeship? Look no further, Baltic Apprenticeships are thrilled to be working with a multi-academy trust to provide them with their next IT Apprentice. With a rich history dating back to 1706, the academy now consists of 12 schools spanning across Nottingham and Darby.

They have evolved and developed into the diverse and dynamic trust they are today by living out the values of inclusion, collaboration and excellence and putting children and young people at the heart of everything they do.

In this role, you'll work towards your level 3 IT Support Apprenticeship, delivered by our expert training team at Baltic Apprenticeships.

A Typical Day in the Job:

·Under the supervision of the IT support Manager actively use the IT manual to deliver IT services to end users, ensuring all relevant procedures are followed.

·To assist in the installation, Configuration and maintenance of network and server systems.

·To ensure all end-user IT equipment and software is well maintained and functioning correctly and safely.

·Installation of hardware and software

·Support the day-to-day arrangements for the delivery and collection of repairable items to suppliers.

·To demonstrate and or set up IT and AV equipment for events.

·Assist in the monitoring and replenishment of consumable items such as printer cartridges, mice, and keyboards.

·Assist in the adherence of software licensing agreements.

·To attend and complete an appropriate apprenticeship course on time and to a high standard.

· Preparing user documentation to assist staff and students in the use of the system.

· Support with monitoring the system for misuse and escalating findings as appropriate.

·To support the enhancement and operation of a high-quality learning environment.

Full training and support will be provided by your workplace mentor and from the Baltic team.

Salary, Hours & Benefits:

  • £22,182.00 to £22,367.00 per annum
  • Working Monday to Friday 8:30am till 4:30pm
  • 25 Days annual leave plus bank holidays
  • Bike to work scheme
  • Pension scheme

Desired Qualities, Skills and Knowledge:

  • Passion for IT
  • Good communication and interpersonal skills
  • Willing to learn
  • Ability to manage your own workload and work time effectively
  • A grade 5/C at GCSE in English and Grade 4/C in Maths is required for this role

Your Training with Baltic:

This apprenticeship provides the skills, qualifications and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Apprentice

Next Steps:

If this sounds like the role for you, send us an application Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted.

Eligibility Criteria:

You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.


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