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Veterinary Receptionist
2 weeks ago
Your focus is to provide an exceptional service to our clients and the best care possible to their pets - providing a link between client and Veterinary team.
Your ability to build strong relationships with our clients, their pets and the practice team will be critical to your success.
Your primary role is to answer the telephone promptly and professionally and greet each client coming into the practice, ascertaining their needs and requirements.
Person Specification
- Have a friendly, caring and professional attitude and be able to deal with all situations that arise.
- You are calm, attentive and focused on the clients' needs. The practice can get very busy and hectic at times, so keeping calm under pressure and the ability to multitask are important to being successful in this role.
- Give full cooperation to any colleagues requiring assistance in a prompt and helpful manner and be flexible in assisting around the practice in response to the business needs.
- Maintain a clean and presentable Reception at all times.
- Experience of working as part of a busy reception team or in a client servicing role in a busy office is essential.
- You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of animal
- Carry out requests as required by your line manager, the practice manager, head nurse and veterinary surgeons.
- Be confident with basic maths.
- Be confident with various commuter programs and using a multicolumn booking system.
In return, we offer:
- A supportive and friendly team, with continued support and training when required.
- 5 weeks annual leave + Bank Holidays.
- Health and Wellness cover and support.
- Endless tea, coffee and biscuits
You
must be able to work a flexible rota, between 08:00 - 19:00, Monday to Friday and be able to switch shifts at short notice.
Job Types:
Full-time, Permanent
Salary:
From £9.50 per hour
Benefits:
- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Onsite parking
- Wellness programme
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Experience:
- Administrative Assistants & Receptionists: 1 year (preferred)
Work Location:
One location
Application deadline: 07/01/2023
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