Head of Consultancy

2 weeks ago


Bromsgrove, Worcestershire, United Kingdom William Martin Full time
Head of Consultancy at William Martin

Location:
Home-based role with occasional travel to Bromsgrove, Cambridgeshire, and London.

Salary:
£50,000 to £60,000 per year

Job Type:
Full-time

About William Martin:

Join William Martin, a leading player in health and safety compliance solutions under the Marlowe SRC division. We are dedicated to ensuring compliance, resilience, and success for our clients, guiding businesses through various regulatory challenges.

Be part of our vision where compliance goes beyond necessity to become the foundation of thriving businesses. With us, William Martin Compliance not only ensures safety but also paves the way for success.


About the Role:
You will oversee teams of health and safety, fire safety, water safety, and asbestos consultants. Your main responsibility will be to manage the delivery of consultancy services to clients, working closely with Team Managers, Technical Leads, and the Client Management team. Ensuring compliance with regulations and meeting client expectations will be key.

As a Head of Consultancy, you must have a strong technical background to ensure accurate and quality service delivery. Your role will involve managing performance, meeting service level agreements, and exceeding key performance indicators.

You will collaborate with various departments, including the Managing Director, Business Operations Director, and Client Management Director, exhibiting top-notch customer service and a proactive mindset.

Excellent communication, problem-solving skills, and foresight to predict challenges are essential for success in this position.


Key Duties:
  • Team Management
  • Operational SLAs & KPIs
  • Quality Assurance
  • Recruitment
  • Clients

What You'll Need:
  • Honesty, authenticity, and integrity
  • Relevant academic qualifications and professional memberships
  • Minimum 5 years of consultancy experience
  • Prior experience in senior management roles
  • Strong IT skills and interpersonal abilities
  • Willingness to travel
  • Proactive approach to problem-solving
  • Industry knowledge and customer-facing skills
  • Self-motivation and resilience

Why Choose Us?

We prioritize our people, offering development opportunities and career growth within the organization. Your well-being and professional advancement matter to us, and we provide comprehensive support throughout your journey. Expect excellence from yourself, as we offer outstanding benefits to enhance your personal and work life.


Benefits:
  • 25 days of annual leave plus bank holidays
  • Contributory pension scheme
  • Voluntary private medical coverage
  • Simply health care plan
  • Gym and retail discounts
  • Cycle to work scheme
  • Quarterly charity days
  • Religious holiday swap
  • Employee assistance programme
  • Access to online learning resources
  • Support with professional membership fees

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