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Visitor and Box Office Assistant

3 months ago

Saxmundham, Suffolk, United Kingdom Snape Maltings Full time

Britten Pears Arts is a pioneering music, arts and heritage charity based at two beautiful locations on the Suffolk coast: The Red House, Aldeburgh and Snape Maltings.


Once again we are looking forward to welcoming visitors, families and holiday makers to Snape Maltings this spring and summer season.

We are looking for seasonal team members to support our permanent Visitor Centre/box office team.

Minimum hours are 15 per week, including 2/3 Sundays per month. There will be extra hours available at peak times.

The role includes:

  • Greeting and welcoming visitors, providing them with information about the site and local area
  • Selling tickets to concerts and events at Snape and other venues
  • You may also be asked to cover some shifts at The Red House and other locations where we have performances.

We are looking for:

  • Previous customer service experience,
  • Friendly and confident communication skills, someone who can relate to people from all walks of life


 Confident IT skills
  • Microsoft and, ideally, databases/booking systems
  • Someone who is interested in heritage or the arts.
  • Someone who is available to work weekends and evenings (usually to 7/7.30pm) on a rota basis.
Interviews will be scheduled for week commencing 15th May.

Job Types:
Part-time, Temporary contract

Contract length: 6 months

Part-time hours: 15 per week

Salary:
Up to £11.00 per hour

Benefits:

  • Employee discount
  • Onsite parking

Schedule:

  • Day shift

COVID-19 considerations:
We are continuing to ask that staff wear face coverings inside, perspex screens are at all customer points. We are keeping our precautions under regular review.

Application question(s):

  • We are located in a rural area please tell us how you would travel to work.
  • Are you available to work from May to September 2023?

Experience:

Customer Service: 2 years (preferred)

Work authorisation:

  • United Kingdom (required)

Work Location:
In person

Application deadline: 18/05/2023