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Conference & Events Sales Executive
1 week ago
Conference & Events Sales Executive
We are excited to be recruiting for an experienced, enthusiastic and open minded Conference & Events Sales Executive.
Reporting to the Conference & Events Sales Manager, this position is responsible for maintaining and maximising sales revenue within themeetings, conference and events department.
Making sure all details of meetings, events and conference enquiries are recorded accurately.To assist in achieving budgets and targets set for this area and the overall budget, through promotion of the productsand services of the hotel.
Duties & Responsibilities:
- To receive enquiries and take the appropriate follow up action necessary to convert this to a 'sale'
- Handle all meeting and events enquiries and bookings, offering a personal, friendly and attentive service.
- To ensure that all enquiries are responded to within four hours of receipt, making sure clients receive the correct information requested in a clear and well presented manner.
- Ensure all contracts, deposits and event details are handled efficiently and within deadlines wherever possible.
- To quote according as per hotel guidelines, ensuring information is correctly entered into the system to support accurate forecasting.
- To ensure all data on accounts and guests profiles are correct and up to date in Opera PMS/S&C.
- Handle Meetings & Event enquiries and liaise with the Conference & Events Manager and Director of Sales to optimise the meeting room revenue potential for the hotel.
- As a member of the Conference & Events team, maximise conversion and revenue for rooms and meeting room sales.
- To be involved in sales activities if required, to ensure the successful launch and continued business success of the hotel.
- Conduct client site inspections and appointments demonstrating a high level of product knowledge and awareness.
- Liaise with the Operations team making sure all events operate efficiently meeting and exceeding customer satisfaction wherever possible.
- Distribute the BEOs (Business Event Orders) on a weekly basis, ensuring any updates and further amendments are communicated swiftly and accurately.
- Clearly communicating all client requirements to all relevant team members and departments.
- Organise and order any additional equipment requirements to ensure clients' needs and requirements are met.
What we offer:
- Competitive salary + short term incentive package.
- Meals on duty.
- Uniform and dry cleaning.
- Employee discounts across Group hotels.
- Career Progression to everybody who wants to grow and develop within the company or industry.
- The opportunity to be part of a fantastic team and working for a Brand defining Hotel.
- 28 Annual Holidays (included Bank Holiday).
- Pension Scheme.
Key Requirements:
You will be a positive, enthusiastic and resourceful individual with excellent verbal and written communication skills and a proven ability to plan, prioritise, multi task and self manage, without constant supervision.
Previous Meeting & Events sales experience is desirable, along with a proactive approach, strong drive for results and a track record of achievement, along with the ability to network at all levels.
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