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Applications Administrator

3 months ago

Leeds, Leeds, United Kingdom Leeds and York Partnership NHS Foundation Trust Full time
The post holder will work within the Applications Management and Integration team to provide support with data quality and administration duties within the following areas:

  • System Support
  • System administration
  • General Support administration
  • User Liaison
  • Basic Data analysis
  • Information Governance compliance checks
  • Data input error resolution
You will provide day-to-day second line support/problem resolution for the Trust's digital systems and integrations under the Informatics portfolio.

You will also provide general administration in areas including, training and event booking, stationery monitoring/ordering, and document management.


The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds.

We also provide specialist inpatient services in York and some highly specialised services across the country.

As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.


There are many benefits of working for LYPFT including fantastic employee wellbeing support, days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme (LYPFT pays 20.6% into your scheme each year), coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more organisations such as Blue Light Card, Health Service Discounts and NHS Discount Offers.


  • Plans time and workload effectively, taking direction where required.
  • Escalates issues to management as required.
  • Provides second line support for users of existing systems.
  • Works to provide the resolution of issues/problems by analysis of information gathered in conjunction with
  • Operational staff
  • The wider Digital Change & Systems Team
  • 3rdparty providers
  • IT colleagues within Informatics
  • Performance Management & Information
  • Information Governance
  • Other Trust departments as and when necessary (e.g. Single Point of Access )
  • Works closely with all system users.
  • Assists in the monitoring of service desk calls assigned to the Applications Management and Integration team, making regular updates and ensures the 'user' concerned is also kept informed of the calls progress/status.
  • Assists in ensuring all systems documentation internal and external are maintained to the required standards.