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Temporary Collections Advisors X7

3 months ago

Beeston, Nottinghamshire, United Kingdom Express Recruitment Full time

Express Recruitment are delighted to be working with a leading non-for-profit housing association who are seeking the addition of multiple Collections Advisors to join their busy team on a temporary basis, based in Beeston in the outskirts of Nottingham.

The working hours are 37.5 hours a week Monday - Friday, with shifts between 8am and 6pm.

Roles & Responsibilities

  • Help to collect rental arrears via inbound and outbound calls
  • Calculate payment plans suited to customer needs
  • Deal with vulnerable customers, handling sensitive issues with empathy and care
  • Ensure customer cases are kept updated on the CRM

Skills & Qualifications

  • Experience in a similar role, having previously collected rent arrears or debt
  • Good telephone manner
  • Ability to handle sensitive calls
  • IT literate

About Express Recruitment

Vacancy Summary

Hours:
Monday - Friday, 37.5 hours (between 8am - 6pm)

Salary:
c£14.72 per hour D.O.E

Location:
Beeston, Nottinghamshire

Job Type:
Temporary

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.

Job Types:
Full-time, Temporary contract

Salary:
Up to £14.72 per hour

Expected hours: 37.5 per week

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends

Experience:

  • UK address history: 3 years (required)

Language:

  • English fluently (required)

Licence/Certification:

  • Unrestricted 'Right to Work' in the UK (required)

Work Location:
In person