Service Administrator

1 week ago


Grimsby, North East Lincolnshire, United Kingdom We Are With You Full time

Job Title: Administrative Support Assistant at We Are With You

We are searching for an individual to deliver thorough and efficient administrative assistance to our service. The role involves a significant front-line presence at the Cleethorpes & Grimsby office. Ideal candidates will possess strong interpersonal skills, remain calm under pressure, and feel at ease engaging with diverse clients.

  • Main Responsibilities:
  • Working in a dynamic setting, the successful applicant will collaborate with a team of clinical administrators. Attention to detail is crucial in aiding WithYou's prescribing team and overseeing the management of client prescriptions. The role requires effective communication with external partners such as pharmacies and providing clinical administrative support to our front-line services.

About Us:

At We Are With You, we believe that everyone should have access to support for issues related to drugs, alcohol, or mental health. We work closely with individuals to achieve their goals, whether it involves maintaining well-being, making positive changes, or breaking free from unwanted habits. Our services are offered face-to-face, in the community, or online, in a non-judgmental and confidential manner. With over 100,000 people benefiting annually, we constantly strive to enhance available support and promote awareness surrounding drug use, alcohol consumption, and mental health.

Key Job Responsibilities:

If you thrive in a bustling environment with various administration tasks and interactions, this role is tailored for you. At With You, we focus on assisting clients in reaching their desired outcomes. Join an exceptional team that goes the extra mile to make a difference. While working in our services can be demanding, it is also immensely fulfilling. Collaborative efforts are paramount to delivering top-notch support and treatment to those in need. Take this opportunity to contribute to something remarkable

  • Competitive salary package
  • Generous annual leave and bank holidays
  • Extra day off for special occasions
  • Maternity, paternity, and adoption leave benefits
  • Paid volunteer leave
  • Eligibility for the pension scheme
  • Access to exclusive discounts through the Blue Light Card
  • Flexible working arrangements
  • Comprehensive support and resources for well-being
  • Exciting Refer a Friend scheme with a bonus incentive

Qualifications and Experience:

Essential:

  • Proven experience in providing efficient administrative support
  • Effective communication skills across various audiences
  • Proficiency in teamwork and collaboration
  • Solid numerical and language skills
  • Organizational abilities with adaptability to changing priorities
  • Motivated for personal and professional growth
  • Sharp analytical prowess with acute attention to detail
  • Capacity to perform under pressure effectively
  • Positive and result-oriented mindset
  • Proficiency in IT, including database management and digital tools
  • Experience with Google Sheets/Excel
  • Understanding of workplace Health & Safety practices
  • Flexibility in working hours and locations

Desirable:

  • Additional details available on request.


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