Weekend Room Attendant

2 weeks ago


East Horsley, Surrey, United Kingdom De Vere Full time

De Vere Horsley Estate:

Just outside Guildford, Horsley Estate is a truly beautiful and quirky hotel steeped in heritage and history. So it should be no surprise it's been used as a filming location for famous TV dramas such as The Crown


Our team at Horsley Estate gets involved in brilliant colleague events and activities including the annual family summer BBQ party, colleague wellbeing yoga classes, badminton club and there is also the offer of free gym membership.

And it's because we value our colleagues at Horsley Estate that we focus on training and development:

so whether you choose bars & restaurants, front of house, kitchen or housekeeping, there's an exciting and rewarding career in hospitality waiting for you here.


Weekend Room Attendant:

What is the main purpose of the role?


As part of our Housekeeping team, your responsibilities include maintaining the cleanliness and good order of all rooms to create a pleasant environment for our guests and our team.


In addition, you will perform cleaning and maintenance of all storage areas, public areas and employee areas to the required standard.

You will handle any guest queries in a courteous and professional manner and escalate as required, as well as reporting any malfunctioning equipment, damaged furniture or maintenance problems.

To be successful in this role you should have excellent personal presentation and a strong work ethic.

You will be proactive, able to work under your own initiative and the drive to consistently meet our high standards in terms of cleanliness and brand pillars ensuring our guests have a comfortable stay with us.

Ideally you will also have experience in a similar role.

Benefits:

At De Vere we pay attention to the thoughtful details that inspire the loyalty of our colleagues.

That's why we are proud to offer the following benefits for the role of Weekend Room Attendant.
- £10.50 per hour

  • Varied shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone
  • Paid holiday allowance earned on hours worked
  • Complimentary use of the Leisure Club facilities
  • Access to our Exclusively Yours Benefits portal, which includes discounts on retail, travel and leisure activities
  • Excellent career progression and training opportunities, including access to Apprenticeship programmes and study support
  • Access to Hospitality Action, our Employee Assistance Programme with 24/7 health and wellbeing support
  • Use of Wagestream financial wellbeing platform, allowing instant access to your pay
  • Regular team appreciation events, including a Christmas & Summer party
  • Free meals on duty in our colleague dining facilities

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