Cultural Learning

2 weeks ago


East Molesey, Surrey, United Kingdom History Royal Palaces Full time

About the role

We are a team of people who love and look after six of the most wonderful palaces in the world and our ambition is to be a charity for everyone, starting from our own employees.

With this in mind, we are developing a wider program of apprenticeships, paid internships, and scholarships, and we are now looking to recruit a Level 3 Cultural Learning Participation Officer Apprentice.

Your time will be divided between attending classes on relevant subjects and practical experience in the workplace which will include:

Monitoring the team email account, responding quickly to questions and raising any issues with relevant colleagues. Setting up learning spaces for meetings, events and activities. Meeting and greeting participants for visits and events. Sharing clear verbal and written communications internally and externally about upcoming activities and events. Coordinating and providing for the website about the community programme. Assist the team in maintaining an up-to-date database of community partners that is clear and compliant with data protection standards. Providing excellent customer service for staff and participants. Working closely with and/or supervising volunteers and casual staff. Supporting the team to ensure that events and activities adhere to Historic Royal Palaces policy and procedures and meet the expected health, safety, security and safeguarding standards. Working occasional weekends and evening to assist colleagues in the delivery of community events at our palaces. About you

We are looking for someone who is keen to learn, has some administrative experience, and, due to the nature of the role, has excellent interpersonal skills and an interest in working with a wide range of people. You will also need good communication skills and the ability to manage your time and workload.

More than anything we are looking for potential, but, as this Apprenticeship starts at level 3 we do have a few eligibility requirements:

You must be 18 years old or over on 2nd September 2024. Live in UK (resident in country role is based). You must not have completed a degree or equivalent level qualification in the UK or elsewhere and not already be in full-time education.
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