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Housing Support Worker

3 months ago

Diss, Norfolk, United Kingdom Solo Housing Full time

Solo Housing are looking for dynamic Support Workers with previous experience of homelessness, mental health and substance misuse to join our team in providing person led support and housing management services to single adults living in our accommodation to promote independence in the community.


Job Title:
Housing Support Worker

Salary:
£22,318 per year (from April 2023)

Location:
Community - based in Diss and working in several South Norfolk and Breckland locations

Job Type:
Full Time permanent role, Monday to Friday with a rota for on-call duties and some scope for flexible working.

The successful applicant will work with our residents in their homes within the community.

Role responsibilities for the Support Worker

  • To interview and assess perspective residents for Solo Housing accommodation.
  • To provide holistic person led support to help Solo Housing residents to sustain a tenancy and achieve greater independence.
  • To support residents with the transition from homelessness to accommodation
  • To support Solo Housing residents to pursue positive involvement in their communities
  • To complete all required paperwork and maintain comprehensive electronic information records on the support plans, tenancy agreements and housing management records.
  • To ensure rent, service charges and other monies owed to Solo Housing is collected.
  • To support and assist Solo Housing residents to move to their own accommodation in a positive and planned way.
  • To positively represent Solo Housing in the community
  • Participate in an emergency callout rota with the rest of the support team
  • Support and assist residents to move into more permanent accommodation when they are ready to live more independently

Requirements for the
Housing
Support Worker

  • A full driving licence and the use of a car for work purposes is essential
  • Ability to work in a team
  • Ability to work independently with mínimal supervision
  • Excellent interpersonal skills and the ability to communicate with a diverse range of people including nonEnglish speaking residents
  • Experience of working with mental health issues
  • Experience of supporting those with addictions
  • Awareness and / or experience of person led support
  • Awareness and / or experience of delivering a housing management service
  • Ability to effectively maintain comprehensive records and support plans on various IT packages including Microsoft Word and Excel
  • Ability to manage own diary in Outlook

Job Types:
Full-time, Permanent

Salary:
From £22,318.00 per year

Benefits:

  • Casual dress
  • Company pension
  • Flexitime
  • Free or subsidised travel
  • Referral programme
  • Wellness programme

Schedule:

  • Flexitime
  • Monday to Friday

Experience:

- working in the Housing/homelessness sector: 1 year (preferred)

  • Supporting people with Substance misuse issues: 2 years (required)
Mental Health: 1 year (required)

Licence/Certification:

  • Driving Licence (required)

Work Location:
In person

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