Process Automation

2 weeks ago


Camden Area, Greater London, United Kingdom Alexander Ash Consulting Full time
Job Title: Principal / Senior Principal - Process Automation & ServiceNow Advisory

About the Company:

We are looking for skilled and experienced consultants to join our dynamic management consulting team, specializing in Process Automation and ServiceNow advisory.



Responsibilities:
  • Client Engagement and Relationship Management: Build and maintain strong client relationships to establish our firm as a trusted advisor. Understand client needs and deliver tailored process automation solutions using the ServiceNow platform. Develop strategic value assessments and lead ServiceNow implementations to achieve client business outcomes.
  • Project Management and Delivery: Lead and manage transformation projects across various industries, ensuring alignment with client objectives. Provide expert advice on optimizations across critical business functions and operating model enhancements. Oversee project/program management, ensuring agile delivery and adherence to timelines and budgets.
  • Business Development: Drive business development activities, including bid response and proposal development. Identify and pursue new business opportunities, contributing to the growth of our consulting practice.
  • Industry Expertise and Thought Leadership: Stay updated on industry trends and developments to provide insightful advice and solutions. Share industry knowledge and best practices with colleagues to enhance the team's overall capability. Train and coach team members, fostering a culture of continuous learning and high performance.
  • Collaboration and Innovation: Collaborate with ServiceNow and other partners to leverage innovation and differentiation for clients. Promote entrepreneurial collaboration across Infosys businesses to meet client needs and drive business growth.

Requirements:

Experience: 7 to 20 years of relevant experience in customer and ServiceNow advisory roles. Proven track record in business development, bid response, and securing high-value projects. Extensive experience in business analysis, scope definition, and operating model process design. Strong background in use case development, experience design, and solution architecture. Demonstrated success in project/program management and agile delivery.



Industry Expertise: In-depth knowledge of one or more sectors, with a preference for Health and Life Sciences, Insurance, Banking, and Consumer Goods

Skills:
  • Excellent stakeholder management, problem-solving, and communication skills.
  • Strong interpersonal skills with the ability to effectively communicate and present complex ideas.
  • Proficiency in the official language(s) of the country (C2 level) and English (C2 level).
  • Willingness to travel for project-related activities.


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