Graduate Technical Support Specialist

2 weeks ago


Heathrow, United Kingdom Reed Business Support Full time

Calling all recent graduates within the technical field
-
If you're looking for a role where you can really utilise the tools and skills learned within your technical degree, please keep reading _

Reed are on the hunt for a
Graduate Applications & Technical Support Specialist to join a growing Heathrow team.

My client is a world leader in creating and developing manufacturing products that are used by thousands of clients in a rangeof different industries.

As a member of the Applications team, you will have excellent problem-solving and communication skills, as well as:

  • A degree in an engineering or technical discipline
    (essential):

  • Must be eligible to work in the UK
-
Must have a full driving licence, valid in the UK

  • Ability to communicate complex ideas in a concise manner
  • Strong public speaking skills
  • Ability to organise and prioritise projects, tasks and activities for timely completion
  • Must be able to work as part of a team
  • Analytical skills
  • Integrity job requires appropriate handling of confidential, sensitive information

Daily duties will include:

  • Launching new products to sales teams by giving presentations, demonstrations and tests
  • Planning, designing, developing and delivering training on existing products
  • Controlling, preparing, managing and fixing demonstration equipment for Sales Engineers
  • Developing & updating technical guides and tips in order to increase the knowledge and skill level of the sales force
  • Occasionally assisting salespeople with onsite presentations to customers, as and when needed
  • Proactively identifying areas to improve department operation efficiency and initiating projects to achieve such improvements
  • Handling IT related issues and other duties or projects, as and when assigned
  • Developing & proofreading all new product release materials such as product literature & training manuals
  • Attending and supporting marketing exhibitions

Benefits:

  • Starting salary of £30,000 plus area allowance of £2700 per annum
  • Quarterly bonus
  • Company pension
  • Start date: ASAP
  • Life cover
  • Private healthcare & gym membership
  • Laptop and mobile phone
  • Full product training
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