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Mobile Funeral Director
4 months ago
Full-time, 38.33 hours per week (Monday to Friday) + out of hours on-call as & when required
Robert Ayling Funeral Directors, Guildford
Up to £26,728.28 per annum
Accruing 22-25 days holiday + bank holidays | Sick pay eligibility after 12-month qualifying period | Life assurance 2 x salary
At Dignity, we are proud to work in a unique industry. We succeed by helping people through difficult times with compassion, respect, openness and care.
We offer a range of challenging and rewarding roles for caring individuals across the funeral profession and we continually invest in our staff, premises and vehicles so that we can ensure clients and their loved ones receive the highest standard of care.
Every day, we want to exceed our customers' expectations, we aim to do this by persistently delivering excellent client service through the continued dedication of our people.
Robert Ayling Funeral Directors in Guildford is honoured to serve the Surrey community, providing expertise and compassion in times of need.
We are privileged to be able to help and support local families in the way that we do, providing assistance during difficult times.
Our funeral home is located on the Aldershot Road, at the corner with Southway, allowing us to offer our high standard of funeral care to all of Guildford.
Robert Ayling Funeral Directors are looking for a professional and compassionate individual to join our collaborative and dedicated team as a Funeral Director.
Our values:
Professional, Compassion, Respect & Knowledge form the basis of all our interactions and recognising this, you will be giving back to families in a critical time, whilst ensuring that their loved ones are treated with the utmost respect and dignity
Alongside a highly collaborative, dedicated and supportive management team, we will give you the room to stretch and develop within the industry.
With both training and learning opportunities, our dedicated Learning and Development team and management team will ensure that you are delivered full training to confidently perform this role and will also aim to promote your progression.
Alongside this, Dignity Plc really believes in our people, so you will also have access to a wide range of Mental and Financial Well-being tools, access to financial support and a broad range of benefits.
What Will I Be Doing as A Funeral Director?
As a Funeral Director, you will be at the core of our business and the funerals which we deliver within the community.
As a Funeral Director, you will be responsible for persistently delivering consistently high levels of client services to the deceased and their families, by regularly advising and making funeral arrangements, as well as, conducting the funerals by the requested arrangements.
Other duties will include:
Arranging funerals according to Company guidelines ensuring that the full range of services is offered, thereby addressing the needs of the client.
Carrying out branch visits where appropriate, checking housekeeping standards and actively monitoring standards of service.
Facilitate home arrangements and chapel visits out of hours and ensuring personal contact is made with the client at the earliest opportunity and oversee the funeral arrangements.
This will involve interaction with the client before the funeral to discuss and confirm arrangements e.g. flowers, route etc.What Do I Need?
A Full UK Driving Licence.
To be well presented and professional at all times.
To be committed to delivering a funeral service at the highest of standards.
To be physically fit and able to lift and carry heavy weights by following manual handling procedures.
To be flexible and adaptable.
Previous management/supervisory experience.
Advantageous:
Previous experience in the industry, though this is not required, as full training will be provided.
Dignity Plc is an equal opportunity employer where we celebrate diversity across our business.
We are committed to creating an inclusive environment for all our employees; therefore, all our employment decisions are assessed based on qualifications, merit and business need.
Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.
We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and take decisive, informed and bold action to promote inclusion and belonging.
