Admin Assistant

3 weeks ago


Liverpool, Liverpool, United Kingdom Carpenters Group Full time

Job Purpose
To work within the People Team, specifically the HR function. To provide an administrative support function to HR team and the wider People Team, when required. Ensuring communication is efficient, accurate and professional, whilst ensuring systems and employee files are up to date.

Key Responsibilities

  • Collate data accurately and effectively
  • Answer and screen calls in a professional manner
  • Accurately record and process updates from the absence phone line
  • Prepare and update employee files, departmental trackers, case management and HR systems
  • Tracking new starter probationary periods and Fit Note expiry dates, whilst providing reminders of related activities as required
  • Conduct health reviews and welfare conversations, as required
  • Provide administration support to the HR team, as required

Experience and Knowledge

  • High level of accuracy and attention to detail
  • Enthusiastic and positive attitude
  • Strong written and verbal skills, when communicating with colleagues at all levels
  • Work effectively with people across a wide range of levels and responsibilities
  • Excellent IT/keyboard skills with a confident telephone manner
  • Good numerical and analytical skills

About us
We are one of the leading providers of insurance and legal services.

Our focus is always on the customer and ensuring their claims journey consistently exceeds expectation.

We work in partnership with insurers, brokers and MGA's to deliver a variety of fully outsourced claims solutions. Our team has grown to approximately 1000 employees across offices in Liverpool, Birkenhead, Leeds, Haywards Heath and Glasgow.


Our team's insurance experience combined with our legal expertise gives us the size, scale and strength to successfully work in partnership with any insurer or broker.

Our long-standing relationships are testament to the quality of our service.

Our culture is what defines us as an organisation and has been built around our 5 core values.

We pride ourselves in providing a positive working environment where we can work together towards our success.

We understand that our success as a business depends on the success of our people, and that is why we have established an environment where all of our employees feel valued and able to perform at their best.


Benefits

  • 25 days' holiday plus bank holidays
  • Holiday buy and sell scheme
  • Hybrid working model
  • 2 x Volunteering days to support charitable initiatives
  • Matched Giving up to £250 matched for personal charity fundraising for a registered charity
  • Medicash cash plan claim back dental / physio / optical appointments
  • My Medicash App including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
  • Discounts and cash back on travel and shopping through Medicash extras
  • Life Assurance Scheme (4 x salary)
  • Pension scheme
  • Active network of Wellbeing Champions providing mental health support
  • Training and development opportunities
  • Funded social events to connect with your colleagues
  • Dress for your day policy

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