User Researcher

1 week ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Version 1 Full time
Company Description

We pledge "to prove IT can make a real difference to our customer's businesses". We work hard to ensure we understand what our customers need from their technology solutions and then we deliver.

We are an award-winning company who provide world class customer service; we think big and we hire great people.

Version 1 are more than just another IT services company - we are leaders in implementing and supporting Oracle, Microsoft and AWS technologies.


Invest in us and we'll invest in you; if you are driven, committed and up for a challenge, we want to meet you.


Job Description:


As a User researcher, you will plan, design and carry out research activities with users that help teams get a deep understanding of the end users.

This research informs policy, proposition, service, content and interaction design so that services work well for users and achieves policy intent.

This is a UK government project and you will need to undergo (or have) SC Clearance

Qualifications:

You will have experience in:

-
User-centred and agile practices. You understand user-centred design practices and know how to embed them into an agile workflow to deliver timely findings. You can work in an open, iterative and collaborative way in a multidisciplinary team.
-
Technical understanding. You demonstrate knowledge of the technologies used to build and operate digital services. You understand the different technical roles in a multidisciplinary team.
-
Analysis and synthesis. You can turn research data into clear findings that inform decisions. You know how to involve colleagues in analysis and synthesis to increase consensus and challenge assumptions.
-
Inclusive research. You understand the diversity of users of services. You know how to include all kinds of users in appropriate research activities to help teams deliver accessible services.
-
Strategic insight. You understand organisational strategy and objectives. You can align user research activities with objectives to create strategic insights that inform policy and proposition.
-
Society and technology. You understand the social and technological context for services. You can help colleagues understand how digital technology is changing user behaviour, and the challenges and opportunities for services

Additional Information

Here's what else we offer (Permanent Employees):

  • Remote/hybrid working
  • your choice Check out our office locations
  • Employee recognition in the form of Excellence Awards and CallOut which are awarded by your peers. Engagement is incredibly important with local engagement teams driving our engagement events
  • Great Place to Work award winners
  • United Kingdom, Northern Ireland, Spain and India
  • Private healthcare cover
  • Life Assurance
  • Employercontributed pension scheme
  • Employee discount scheme
  • Pathways Career Development Quarterly


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