Ramp Agent

1 week ago

Gatwick, United Kingdom Red Sky Personnel Ltd Full time

Role Title:
Ramp Agent

Location:
Gatwick Airport

Reports To:

Duty Manager Hours:
Shift System 37.5 hours per week 4 on 4 off

Role Purpose:

The aircraft ramp operators are responsible to their Dispatcher/Ramp Supervisor/Duty Manager for carrying out their duties following Company procedures.

A Ramp Agent is a professional who provides under-wing services for aircraft, including guiding and parking aircraft, and loading and unloading luggage and cargo, ensuring the smooth operation of aircraft on the ground.


The Role:

  • Aircraft pre-arrival checks – attending the ramp on time, adopting behaviour/dress code, vehicle, and stand checks.
  • Arrival checks – aircraft shutdown procedures, safety equipment, vehicle procedures.
  • Offloading process – Vehicle procedures, safety procedures, aircraft procedures, passenger handling procedures, baggage procedures.
  • Loading process – Vehicle procedures, safety procedures, aircraft procedures, passenger handling procedures, baggage procedures.
  • Pre-department process – Aircraft procedures and walk-around checks, emergency/reporting procedures.
  • Start-up process – aircraft procedures, emergency/reporting procedures. Headset and Pushback operators.
  • Strive to meet deadlines with the company's set PTS – Precision Time Schedule plan and achieve OTP – On-Time Performance

Essential Skills/Experience:

  • Be well organised with good attention to detail.
  • Ability to work as a team with clear communication skills. Clear understanding/speaking of the English language is a must.
  • Be proactive in approach to all responsibilities with the ability to work on your own initiative and to specific deadlines.
  • Ability to recognise and deal with challenges promptly and efficiently.
  • Demonstrates qualities of self-motivation and professionalism, with the ability and willingness to take on extra responsibility.
  • Proven ability to work under pressure and tight deadlines.
  • Excellent interpersonal and communication skills.
  • Flexible approach to working hours as necessary
JOB & PERSON SPECIFICATION

Desirable Skills/Experience:

  • Experience with Large Vehicles i.e. Vans, Forklift, HGV Vehicles
  • Good level of Numeracy and clear handwriting
  • Ability to endure tough working conditions
  • Strong teamwork and communication skills
Knowledge of proper lifting techniques when handling heavy objects

Superb time management Professional and/or regulatory requirements:

  • Clear Police check
  • Full Driving Licence
  • Full 5 year history in order to obtain an airside pass
  • References

All about you:

Friendly, approachable, keen to support your colleagues and the Company wherever possible and beyond the requirements of your role.

You will take pride in delivering a high level of customer service both internal and external and be willing and able to adapt to change.

A supporter of our VALUES both internally and externally is paramount to you succeeding within our Company

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