Customer Implementation Coordinator

2 weeks ago


West Drayton, Greater London, United Kingdom ASL Personnel Full time
Great opportunity for a fast growing company seeking a Customer Implementation Coordinator.

The role will involve handling the successful onboarding of new customers

Role duties to include plus more (Full job description on request)

  • Drive successful new business implementation via interaction with the EMEA Operations teams & Sales teams, to ensure all processes are understood during the onboarding proces
  • Work alongside CS Teams to ensure that all customer expectations are establishedand documented, with appropriate consultations with Operations Management teams to ensure these align internally.
  • Design and write customer specific SOPs for internal and external distribution following sign off.
  • Introduce key members of the OAM / Operationsteams in relevant regions.
  • Ensure the buying and selling rates are loaded in the system and approved for autorating
  • Train operations teams on finalised SOP documents.
  • Remain in regular contact with Operations Teams and customer through the implementationphase to ensure all processes are being followed, ensuring adjustments are made if needed.
  • Monitor all stages of workflow from collection through to invoicing.
  • Audit files regularly to ensure invoicing accuracy.
  • Take on any issue escalations during theimplementation phase and address with Management teams.
  • Dynamic, Customer service driven individual.
  • Organised and methodical, with great attention to detail.
  • Work proactively using own initiative.
  • Proven communication skills both written and verbal.
  • Previous experience dealing with a varied customerbase and building strong relationships.
  • Ability to work closely with both internal and external stakeholders.
  • Possess appropriate IT skills across Microsoft Products
  • Cargowise experience is also favourable

Qualifications & experience required :
Minimum of 3 years in Logistics Industry - Sound knowledge of multimodal logistics solutions

  • Six Sigma or equivalent project planning training/experience
  • Dangerous Goods Awareness and customs compliance knowledgeis a plus.
Hours Monday - Friday 9am - 6pm

Attractive salary of 40k - 45K depending on experience
  • Customer Services

    2 weeks ago


    West Drayton, Greater London, United Kingdom Office Angels Full time

    We're Hiring Customer Services / Sales Order Processing Coordinator ** Based: Close to Heathrow ** Salary: £28,000 + company bonus ** Company pension ** On-site parking ** Monday to Friday (9am-5.30pm) This role is fully office based. We are excited to be partnering with a specialist business in the medical sector to expand their UK operations team. This...

  • Arts Coordinator

    2 weeks ago


    West Drayton, Greater London, United Kingdom Crozier Fine Arts Full time

    We believe that art has the power to change our lives and the world for the better; how art travels; from museums across the world to regional art galleries to the intimacy of someone's home - matters to us. If you share this belief, please join us in our mission to be the primary service provider for the people and entities responsible for the care,...


  • West Drayton, Greater London, United Kingdom Flying Logistics Air Cargo LTD Full time

    Flying Logistics Sea Freight Limited are looking for a French Speaking Trainee Customs Clearance Clerk to join our team based in our Heathrow office (UB7 0LQ).Monday-Friday 08:00 - 16:00Key Responsibilities / Duties: Completing Import Customs entries with necessary HMRC and in house systems Handling the day to day customs clearance operations of the business...


  • West Drayton, Greater London, United Kingdom Page Personnel Secretarial & Business Support Full time

    This exciting opportunity has arisen for a global business based in West London to manage a medium sized Customer Services department.Client DetailsThe client is a global business who is a leader in its field, their UK HQ is based in West London and they are going through an exciting period of change and growth.DescriptionThe key responsibilities of this...


  • West Drayton, Greater London, United Kingdom Crozier Fine Arts Full time

    ABOUT USWe believe that art has the power to change our lives and the world for the better; how art travels; from museums across the world to regional art galleries to the intimacy of someone's home - matters to us. If you share this belief, please join us in our mission to be the primary service provider for the people and entities responsible for the care,...


  • West Drayton, Greater London, United Kingdom Crozier Fine Arts Full time

    At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best...


  • West Drayton, Greater London, United Kingdom Greencore Full time

    What you'll be doingAs a Line Coordinator:To ensure the production lines meet the agreed production plan to the correct specificationKey Accountabilities Lead a line to ensure that performance is maximised through careful monitoring, identifying trends within a particular area and acting upon opportunities to increase quality and performance Working closely...


  • West Drayton, Greater London, United Kingdom Crozier Fine Arts Full time

    ABOUT USnWe believe that art has the power to change our lives and the world for the better; how art travels; from museums across the world to regional art galleries to the intimacy of someone's home - matters to us. If you share this belief, please join us in our mission to be the primary service provider for the people and entities responsible for the...


  • West Drayton, Greater London, United Kingdom gategroup Full time

    Job Summary:Reporting to the Line manager, you will work as part of a team to continuously strive to improve performance within the department and ensure that the correct measures, systems, and controls are in place. The job roles involves for managing large volumes of data, supplying labels & reports to Operational Departments daily, updating passenger...

  • Supply Chain Planner

    2 weeks ago


    West Drayton, Greater London, United Kingdom Parkside Recruitment Full time

    Exciting opportunity to join a renowned global leader in manufacturing and distribution. We are looking for a Supply Chain Planner with at least 1-2 years of experience in a similar role to join our team and report to the Deputy General Manager of the Account Management Division.JOB DETAILS:Position: PermanentFunctional Area: Account Management DivisionWork...

  • HR Consultant

    2 weeks ago


    West Drayton, Greater London, United Kingdom Teamspirits Full time

    JOB DETAILSHR Specialist - 1 day a week in the office and to be on call.PermanentHeathrowSalary: Competitive daily rate.Company Description:Team Spirits is a staffing agency that operates out of Heathrow, Gatwick, Stansted, Manchester, Birmingham and Edinburgh, employing over 5,000 staff members. Our organisation provides an abundance of opportunities for...

  • Supply Chain Planner

    2 weeks ago


    West Drayton, Greater London, United Kingdom Parkside Recruitment Full time

    Excellent opportunity to join a global leader and multinational manufacturer and distributor. Seeking a Supply Chain Planner with 1 or 2 more years experience as Supply Chain Planner or Coordinator/ similar to join their team and report into Account Management Division Deputy General Manager.Position: PermanentnFunctional area: Account Management...

  • Marketing Coordinator

    2 weeks ago


    West Ham, Greater London, United Kingdom L&Q Full time

    **Marketing Coordinator - London Living Rent (LLR)Title:Marketing Coordinator - London Living Rent (LLR)**Contract Type:Permanent**Persona:Agile, 20-40 % office based**Hours: Full timeWorking locations:Agile - homeworking, Stratford head office and sitesSalary: £31,076 to £35,000 depending on experience**Interviews will be held on: TBCRole Profile We are...

  • Supply Planner

    2 months ago


    West Drayton, Greater London, United Kingdom Pertemps Full time

    We are currently recruiting for the above detailed role on behalf of one of our major clients.This is a key role that is essential to the smooth operation of the business. Please ensure that you meet the requirements detailed below prior to submitting your CV.KNOWLEDGE, SKILLS & EXPERTISEBachelor's degree in business, supply chain or other relevant fields OR...


  • West Drayton, UK, London, United Kingdom Crozier Fine Arts Full time

    ABOUT USWe believe that art has the power to change our lives and the world for the better; how art travels; from museums across the world to regional art galleries to the intimacy of someone’s home - matters to us. If you share this belief, please join us in our mission to be the primary service provider for the people and entities responsible for the...

  • Inventory Controller

    2 months ago


    West Drayton, Greater London, United Kingdom Pertemps Full time

    We are currently working in partnership with one of of our key clients, assisting them with the recruitment of an experienced Inventory Controller.What do you need to be capable of completing this role?Previous experience in an inventory control roleExperience with SAP WMThe following role is a good development role once you have established yourself within...

  • Clinic Coordinator

    2 weeks ago


    West Wickham, Greater London, United Kingdom Bupa Full time

    Job Description: Clinic Coordinator Cromwell Hospital, Kensington London SW5 0TU Permanent £30k and fantastic benefits Full Time hours Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where...

  • Transport Team Leader

    2 weeks ago


    West Drayton, Greater London, United Kingdom gategroup Full time

    Job AdvertJob Summary:We are currently looking to recruit Transport Team Leaders to join our team based in West Drayton, Stockley Park. As a Transport Team Leader, you will report into the Transport / Dispatch Shift Managers and will be responsible for the delivery of Customer Service and Operational requirements for all customer airlines and ensuring the...

  • Project Manager

    2 weeks ago


    West Drayton, Greater London, United Kingdom FM Conway Full time

    An exciting opportunity to join FM Conway as a Project Manager within our growing Street Lighting division. As our Project Manager you will play a vital role in planning, executing and finalising the delivery of our high-profile street lighting schemes in Central London. This will include leading a team, providing support and ensuring projects are...

  • Planning Assistant

    2 weeks ago


    West Drayton, Greater London, United Kingdom Greencore Group Full time

    We're a leading manufacturer of convenience food in the UK and our purpose is to make every day.We're a vibrant, fast-paced leading food manufacturer. Employing around 13,600 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking...