Barback

2 weeks ago

London, Greater London, United Kingdom Maslow's Mortimer House Full time

Position:
Barback

About Mortimer House


Set in a seven-storey Art Deco building in the heart of London's Fitzrovia, Mortimer House brings beautifully designed work, social and wellbeing spaces together under one roof.

With hospitality at its core, the House is a stimulating place for members to collaborate, create and unwind — as well as feel at home.


About Maslow's
Maslow's is a group of progressive hospitality brands, existing to foster connection and spark change.

At Maslow's our mission is to create a collection of workspaces, members' houses, restaurants & bars that are developed and operated within unique spaces in vibrant neighbourhoods and beautiful settings.

Always with an emphasis on locality, serving the needs of visitors and locals alike.

We opened the doors of our first site, Mortimer House in London's Fitzrovia, in late 2017. Our second London House - 1 Warwick, opened in Soho this March.

Our ethos is inspired by Maslow's hierarchy of needs.

We use a holistic approach to hospitality to create carefully considered spaces — be it physical, digital, intellectual, or emotional — that are exquisite yet unpretentious, centred on helping people connect to what matters to them.


The Role
We are seeking a motivated and diligent individual to join our team as a Barback. As a Barback, you will provide essential support to the bartenders and ensure the smooth operation of the bar. You will be responsible for maintaining cleanliness, stocking supplies, assisting with beverage preparation, and delivering exceptional customer service.

Responsibilities:

Bar Support and Maintenance:

  • Assist bartenders in setting up the bar before opening, including restocking liquor, beer, and wine.
  • Ensure the bar is clean, organized, and fully stocked with supplies throughout the shift.
  • Collect and wash glassware, utensils, and other bar tools, maintaining cleanliness and sanitation standards.

Inventory Management:

  • Monitor inventory levels of beverages, garnishes, and other bar supplies.
  • Replenish stock as needed during the shift, ensuring uninterrupted service.
  • Assist with receiving and storing deliveries, checking for accuracy and quality.

Beverage Preparation Assistance:

  • Assist bartenders in preparing drinks by gathering and measuring ingredients.
  • Retrieve and restock bottles, mixers, and garnishes to ensure efficient service.
  • Help with basic drink preparation tasks, such as pouring, stirring, and garnishing.

Customer Service:

  • Interact with customers in a friendly and professional manner, providing assistance and delivering orders.
  • Respond to customer inquiries and take drink orders when necessary.
  • Maintain a clean and welcoming bar area, promptly clearing empty glasses and plates.

Bar Clean-up and Closing:

  • Assist in closing procedures, including cleaning surfaces, equipment, and floors.
  • Dispose of waste and recyclables according to established guidelines.
  • Reset the bar for the next shift, ensuring all supplies are properly stored and organized.

Teamwork and Communication:

  • Collaborate with bartenders and other staff members to ensure smooth operations and excellent customer service.
  • Communicate effectively with colleagues and supervisors, reporting any issues or concerns promptly.
  • Offer support and assistance to colleagues during busy periods or special events.

Requirements:

  • Previous experience as a Barback or in a similar support role is preferred but not required.
  • Knowledge of basic drink recipes and bar terminology.
  • Ability to work in a fastpaced environment and prioritize tasks effectively.
  • Strong attention to detail and organizational skills.
  • Excellent interpersonal and communication abilities.
  • Physical stamina and the ability to lift heavy kegs, cases, and supplies.
  • Flexibility to work evenings, weekends, and holidays as required.

In return we offer:

- £450 gross signing bonus

  • SmartTech and CycleToWork schemes
  • Referafriend scheme (unlimited referrals)
  • Access to delicious on shift meals
  • 50% discount on F&B onsite
  • Reward and discounts platform
  • Great and fun local business partnership discounts

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