Audio Visual Technician

1 week ago

London, Greater London, United Kingdom Frameless Full time
Job Description

Frameless London ltd

Job description – AV Technician

Introduction to Frameless

Frameless is London's first permanent immersive art experience. Breaking the boundaries of digital projection technology, Frameless elevates art to a level never experienced before. Here you are not simply looking at paintings, you are surrounded by them, feeling every brush stroke and splash of colour. Frameless is driven by the pursuit of excellence and the desire to create world-class entertainment.

Housed in a 30,000 ft2 venue located in the tourism heart of the capital, just opposite Marble Arch and Hyde Park, Frameless showcases 42 of the world's most iconic masterpieces, by artists including Cezanne, Dali, Van Gogh, Monet & Rembrandt. Presented across four different galleries within the venue, content is multi-sensory and highly Instagram-able, showcased using different forms of technology and projection to excite and inspire visitors.

In addition to the main galleries' experience, Frameless offers a dedicated events room for private hire as well as the opportunity to exclusively hire the whole venue for a range of events such as receptions, dinners, awards, meetings, product launches and filming (often using clients' own bespoke projected content).

To complement the visitor experience there is a Gift Shop which presents a wide range of products, designed to inspire and excite. The Frameless Café Bar offers a delicious menu including breakfast bites and coffee; a wide selection of sandwiches at lunchtime and a range of drinks and cocktails in the evening.

Selected Testimonials

"A fabulously immersive and interactive take on fine art" - The Times

"We're no strangers to immersive art experiences in London, but Frameless is taking things to a whole new level" - Ben Smith, London On The Inside

"There really is nothing of the scale of Frameless at the moment" - Culture Trip

"You'll go in thinking you'll spend a few minutes here and end up spending the whole day in awe" - Culture Trip

"A mesmerising and fully immersive experience where the art seeps into every inch of space." - @lifeat.no18

"Frameless has nailed the digital immersive art experience and done it in style." - Museum Mum @museummum

"Frameless makes for one beautiful multi-sensory experience" / "brain-melting" / "emotionally stirring" / "awe-inspiring" - The Nudge

The role

Title: AV Technician

Reports to: The AV & Technology Manager

Direct Reports: n/a

Location: Frameless London, Marble Arch

Start Date: Immediate

Salary: Competitive

Position Summary:

The vacancy is for an AV Technician who will play a critical role in the day-to-day operation of Frameless at Marble Arch. Managed by the AV & Technology Manager, they will work as part of the venue's AV team; consisting of another AV Technician, Content Manager, AV Project Manager and occasional freelance support staff.

The AV Technician will be responsible for the day-to-day operations of the projection, sound and LED display equipment at the experience. In addition, they will support the set-up and operation of regular events taking place throughout the galleries (this will include relevant system reconfiguration as agreed with clients for venue hire). The role is shift based, requiring weekend and evening work.

Responsible for:

Day-to-Day Venue Operations

When on shift, take responsibility for the effective day-to-day operation of the technology employed to deliver the visitor experience.

Splitting shifts with the AV & Technology Manger, and other AV Technicians to ensure technical cover whenever the experience is operating.

Liaison with corporate customers (and third party-suppliers, if appropriate) for clients using tailored projection or displaying their own content.

Generally assisting all venue staff in relation to use of the technology.

Maintenance & Operation of Equipment

Maintenance of equipment throughout the experience. In particular, working with:

Panasonic projection equipment (including associated distribution and servers).

Venue wide networked sound system with multitrack playback.

Panasonic LCD and LED video walls and associated controllers and servers.

Wi-Fi and mobile 'phone network booster equipment.

Venue-wide Corporate and AV networks.

Live Events

Setting up and operating audio, video and control technology for live events.

Overseeing and assisting tech. production event contractors with load in/out.

Taking responsibility, on the day, for delivery of designated live events.

Assisting with content production to support of the Content Manager when required.

Reporting

Ensure fault reporting in a timely manner to support the AV & Technology Manager in the maintenance of technology.

Other

Oversee core IT network, switches and IP telephony.

Offer general IT support to all venue staff (in association with outsourced service provider).

Assist on areas of development within AV services.

To monitor and support the performance of internal and freelance technicians to ensure delivery of high level of service throughout events.

To identify and perform preventative works.

Required Experience:

Minimum of 4 years experience working with the types of technology and associated software in use at Framless (see below).

Qualifications:

Appropriate to the role. Preferably, but not limited to, a bachelor's level degree in a technology related field.

Prerequisites:

High command of Office 365 and applications (Word, Excel, PowerPoint, etc).

The ability to deal with corporate and private event clients.

Fluent in English, both oral and written.

Analytical skills and very well organised.

Detail oriented.

Able to prioritise workload.

Evening and weekend work.

Essential experience:

Professional digital audio mixing desks.

Wireless microphone systems.

Experience of working in a live events environment.

Competencies:

Experience of media severs and the distribution of audio and video over both digital and analogue routed systems.

Experience of LED video walls and controllers.

Experience of networked audio and multitrack playback.

Panasonic Projectors & Projection Mapping.

Disguise, Pixera, Watchout and/or Brightsign media servers.

Q-Sys.

Q-Lab.

Touch Designer.

Mad Mapper.

Blackmagic Video devices.

Lighting.

Industry standard video/audio network transport protocols: NDI, Dante, AES67

Working with timecode controlled systems.

Personal:

Interpersonal Sensitivity

Capacity for Change

Personal Motivation

Team player

Interest in the AV industry and latest tech trends

Problem Solving / Decision Making / Analysis

Communication

Required Behaviours:

Strive for excellence

Team player

Well presented

Professional

Hard working

Positive

Dynamic

Punctual

Can-do attitude

Pro Active

Efficient

Friendly

Knowledgeable (in your area of expertise)

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