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Operations Lead

3 months ago

Baldock, Hertfordshire, United Kingdom The Baldock Surgery Full time
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We are seeking an experienced operations lead to join our team. The Operations Lead will be responsible for overseeing daily operations, managing a team, and ensuring efficient and effective workflows.

This is a leadership role that requires strong organizational skills, attention to detail, and the ability to problem-solve in a fast-paced environment.


Duties:

  • Oversee daily operations and ensure smooth workflows
  • Manage a team of employees, providing guidance and support
  • Develop and implement operational strategies to improve efficiency and productivity
  • Monitor key performance indicators (KPIs) and implement measures to achieve targets
  • Collaborate with crossfunctional teams to optimize processes and resolve issues
  • Conduct regular performance evaluations and provide feedback to team members
  • Identify areas for improvement and implement solutions to enhance operational effectiveness
  • Ensure compliance with company policies, procedures, and safety regulations
  • Complaints
  • Staff Recruitment
  • Staff reviews & appraisals
  • Health & Safety

Experience:

  • Proven experience in operations management or a similar role
  • Strong leadership skills with the ability to motivate and inspire a team
  • Excellent problemsolving abilities and decisionmaking skills
  • Solid understanding of operational processes and best practices
  • Proficient in using technology and software systems relevant to the role
  • Exceptional communication skills, both verbal and written
  • Ability to work well under pressure and meet deadlines

INTERVIEWS WILL BE HELD 22/4/24

Salary:
From £30,000.00 per year

Benefits:

  • Company pension
  • Free parking
  • Onsite parking

Experience:

  • Administration: 1 year (preferred)

Work Location:
In person